Basic Info

Hossam aboushady

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Specialist at ECAT

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

Handling all the HR Function specially Recruiting and Evaluation


Company Details

ECAT

Cairo, Egypt

101-500 employees

Chemicals

www.ecatchemicals.com

Mar 2016 to present (9 months)
HR specialist at ELIF Gloabal for packaging

Experience Details

HR specialist

Human Resources

Entry Level

• Responsible for all personnel activities ( Vacation Balance, Social insurance, Medical insurance, Form 1 , 6 ,2 , and tracking employees attendance).
• Assist on recruitment processing (Screening, Interviewing and Selecting)
• Coordinating new hires orientation programs
• Handling benefits which provide to employees (Mobile allowance, Medical insurance…)
• Filing system which related to (CVs, training,….etc.)
• Track and follow up on attendance of all employees in the site
• Track employees’ absences (regular/ irregular), and send legal warnings accordingly
• Employee Files’ preparation and receiving the required hiring documents
• Manage the Payroll sheet every month by calculating overtime and all of the payroll staff.
• Conduct exit interviews and ensure that necessary employment termination paperwork is completed


Company Details

ELIF Gloabal for packaging (multinational)

Cairo, Egypt

101-500 employees

Plastics

http://www.elifplastik.com.tr

Dec 2014 to Apr 2016 (1 year 4 months)
ACCOUNT OPENING SENIOR SPECIALIST at CIB

Experience Details

ACCOUNT OPENING SENIOR SPECIALIST

Banking

Experienced (Non-Manager)

Teller:
 Responsible for cash withdrawal and cash deposit for the customer.
 Responsible for any money entered the bank from the corporate client or through the customers.
 Responsible for the vault.

Customer Service:
 opening and editing customer accounts
 Opening and editing customer Time deposit or certificate of deposit.
 Preparing; Making and Auditing Manual Accounting ticket.
 Interface with the customer and handle inquiries completely.
 Maintain highest customer satisfaction.
 Provide product and service information.
 Resolve customer complains and problems to the satisfaction of the customer.
 Interface with customer in order to provide them all the service and the products that the banks offer.

Collection
 Preparing, Making and auditing outside checks for Collection.

Transfer:
 Preparing, Making and auditing internal transfers and outgoing swifts


Company Details

CIB

Ciro, Egypt

N/A

Banking

www.cibeg.com

May 2008 to Aug 2014 (6 years 3 months)
Customer service representative at VODAFONE

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

 Interface with the customer and handle inquiries . Completely.
 Maintain highest customer satisfaction.
 Provide product and service information.
 Resolve customer complains and problems to the satisfaction of the customer.


Company Details

VODAFONE

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com.eg

Feb 2006 to Dec 2007 (1 year 10 months)

Achievements


i lead my team to present my project as a team leader on the future generation foundation

Education

good in art oriental language hebrew

Education Details

good

art oriental language hebrew

Cairo University, Egypt

C / Good / 65 - 75%

oriental language hebrew

none

Cairo University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el mohamadya language school

Egypt

2000

A / Excellent / 85 -100%

N/A

el mohamadya language school
2000

Certifications

Certificate details

quality of service

Mar 2011

80 out of 100

N/A

N/A

CIB

how to serve the customers

HR diploma
Jun 2015

Certificate details

HR diploma

Jun 2015

85 out of 100

http://very good

N/A

NGC acadamy

N/A

Training and Courses

Training/Course Details

quality of service

Feb 2010

CIB

all kind of sales and how to serve the customer on a proffesionally way

Training/Course Details

communication skills

Feb 2011

vodafone - cib

how to communicate with customers and employee

mindsat at CIB
Apr 2012

Training/Course Details

mindsat

Apr 2012

CIB

how to plan for your life, work and time

Training/Course Details

proffsional writing

Feb 2013

CIB

the proffesional way to write electronic mails or memos

Training/Course Details

anti money laundery

May 2008

CIB

all about mmone laundery in egypt

Training/Course Details

english

Feb 2009

amideast

english till level 10

Training/Course Details

BBSA

Dec 2007

future generation foundaton

microsoft office english presentation skills project leader

Training/Course Details

HR diploma

Jun 2015

NGC acadamy

All about HR . recruitment Compensation training and development appraisal

Training/Course Details

IMS ISO 9001 & OHSAS 18001 , Foundation and Internal Auditor (Basic

Sep 2015

SGS Academy

IMS ISO 9001 & OHSAS 18001 , Foundation and Internal Auditor (Basic

This profile is fresh!
Last update 26 days ago.

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Profile Skills and Keywords

ACCOUNT OPENING SENIOR SPECIALISTAnti Money LaunderyArabicArt Oriental Language HebrewBBSABankingChemicalsCommunicate With PeopleCommunication SkillsCustomer ServiceCustomer Service RepresentativeELIF Gloabal For PackagingERPEnglishHRHR DiplomaHR SpecialistHard WorkerHonestHuman ResourcesHuman Resources (HR)IMS ISO 9001 & OHSAS 18001 , Foundation And Internal Auditor (BasicInternetMicrosoftMicrosoft OfficeMindsatOrganizerPlasticsPresenterProblem SolverProffsional WritingPunctualityQuality Of ServiceSupportSupportiveTeamworkTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

ERP

ERP

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resources (HR)

Human Resources (HR)

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

banking

banking

: Expert

: Extreme - I love it!

:

3-5 years

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

microsoft

microsoft

: Expert

: Extreme - I love it!

:

5-7 years

HR

HR

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Presenter, Organizer, Problem Solver, Supportive

Online Presence

hossamaboushady@hotmail.comhossamaboushady@hotmail.comhossamaboushady@hotmail.comhossamaboushady@hotmail.comhossamaboushady@hotmail.com

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