Basic Info

Hussam Hassan

7 years

Cairo, Egypt

High School

Student

Work Experience

Sales Representative at Expedia.ca

Experience Details

Sales Representative

Tourism/Travel

Entry Level

Booking Hotels , Vacations and Flights for Canadian Based Customers


Company Details

Expedia.ca

Canada

501-1000 employees

Travel and Tourism

N/A

Jun 2016 to present (6 months)
Technical support at Sykes - Sony Account

Experience Details

Technical support

Customer Service/Support

Entry Level

N/A


Company Details

Sykes - Sony Account

Cairo, Egypt

51-100 employees

Electronics and Semiconductors

N/A

Oct 2015 to Mar 2016 (5 months)
Customer Service Representative at Edfa3ly

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Tracking order location, calculating customs fees and charges for customers, ETA of delivery, and handling queries


Company Details

Edfa3ly

Egypt

51-100 employees

Business Services - Other

N/A

Apr 2015 to Oct 2015 (6 months)
Technical Support Advisor at Vodafone International Service

Experience Details

Technical Support Advisor

Customer Service/Support

Entry Level

Handling Quarries and solving Software and network issues for Customers in the UK


Company Details

Vodafone International Service (multinational)

6th october city giza, Egypt

N/A

Telecommunications

www.vodafone.co.uk

Nov 2013 to Jul 2014 (8 months)
Customer Service (intern) at BDO-Esnad

Experience Details

Customer Service (intern)

Customer Service/Support

Experienced (Non-Manager)

Handling customers and Order Taker


Company Details

BDO-Esnad

Cairo, Egypt

501-1000 employees

Telecommunications

http://www.esnad-bpo.com/

Mar 2012 to Aug 2013 (1 year 5 months)

Achievements


I have achievements in Computer maintenance so I can easily solve problems that concerns Software

Education

Bachelor's Degree in Technology

Education Details

Bachelor's Degree

Technology

Faculty of Commerce, Ain Shams University, Egypt

Not specified

Still Studying

N/A

Faculty of Commerce, Ain Shams University
2010 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Aziz Abaza

Egypt

2009

B / Very Good / 75 - 85%

N/A

Aziz Abaza
2009

Training and Courses

Training/Course Details

Accounting

Jul 2010

Khalda Petroleum Company

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBusiness Services - OtherComputer MaintenanceComputer TechnicianComputersCustomer ServiceCustomer Service RepresentativeCyclingElectronics And SemiconductorsEnglishInitiativeMac OSMicrosoft WordProblem SolverSales RepresentativeSocialSupportSupportiveSwimmingTeam PlayerTechnical SupportTechnical Support AdvisorTechnologyTelecommunicationsTourismTravelTravel And TourismVideo GamesVodafone International Service

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer Maintenance

Computer Maintenance

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Mac OS

Mac OS

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Computer Technician

Computer Technician

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Initiative, Problem Solver, Social, Team Player, Supportive

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