Hebatullah Magdy Mohamed

SAT Testing LeadFull Time

• Job Details:• Working on the SAT project as follows: - Administering all the SAT exams in Cairo. - Preparing all human resources and logistics needed for the SAT exams. - Building and maintaining long-term relationships with American Diploma schools’ principals and supervisors. - Acting as the connecting link between the SAT test centers and College Board and Educational Testing Services (ETS) - Verifying SAT scores for the admission offices for private and public universities and the Supreme Council of Universities. - Conducting orientation sessions for SAT candidates in house and outreach. - Ensuring that all SAT testing materials are accurately verified upon their receipt before and after the test administration and maintaining test security and integrity at all times. - Handling the SAT test centers requests before the exam, on the day of the exam and after the exam and whenever needed. - Responding promptly to SAT inquiries received from Test Center Observers on the day of the exam. - Responding to Test Centre Coordinators’ calls on the day of the exam. - Monitoring and Observing SAT testing centers to ensure that they meet the College Board requirements whenever requested. - Maintaining an updated records of the Test Center Observers’ evaluation reports. - Maintaining accurate monthly statistics for registrations and scores. - Ensuring that the SAT testing filling system is always updated and easily accessible. - Supporting the Upper Management in resolving all issues related to SAT exam. - Handling difficult SAT candidate complaints at the customer service department. - Responding to official governmental letters. - Training all the Test Center Observers and the Test Centre Supervisors. - Vetting new schools in order to become new SAT test centres. • Working on other projects as follows: - Overseeing test administrations as a backup to the PROMETRIC Test Center Manager. - Administering the Chartered Financial Analyst exam (CFA) - Administering the Graduate Record Examination (GRE) Subject Tests. - Administering the Law School Admission Test (LSAT) - Administering the TOEFL paper-based testing for special accommodations. - Administering the Preliminary SAT (PSAT) exam. - Administering the College Level Examination Program (CLEP) - Handling TOEFL iBT, GRE and GMAT local registration applications. - Proctoring students remotely while taking the TOEIC and TOEFL ITP test via Zoom. - Managing all logistics related to the administration of the above-mentioned test administrations. - Working on all projects’ annual budget. - Working on all projects’ business plan throughout the year. - Tracking monthly target achievements. - Analyzing monthly financial reports to track expenses and revenues. - Working with different departments (CS, Exchange, Finance, HR, IT, Admin and EL) - Answering testing inquiries and provides information about various testing programs to candidates. - Collaborating in fairs to promote testing products. - Providing backup support for Testing Unit staff during peak hours and staff absence. - Representing Testing Services Director when needed in stakeholder and/or upper management meetings. - Assigning weekly/monthly work schedule for testing support staff. - Conducting performance appraisals and coaching sessions for testing staff. - Participating in the recruitment and selection of testing new hires. - In all activities, taking all required security precautions according to set rules and regulations to maintain test and score security. - Handling all candidate complaints with courteous and prompt manner. - Other assigned duties upon need.

Senior Testing SpecialistFull Time

• Job Details:• Working on the SAT project as follows: - Increasing the awareness on SAT testing services by conducting information sessions to SAT registrants while registering for the SAT exam throughout the year. - Preparing presentations for SAT registration. - Verifying the SAT exam materials upon receipt and after each exam. - Uploading the SAT rosters from the Test Centre Supervisor's website. - Updating the Test Center Observers’ information list on regular basis. - Collecting the Test Center Observers' personal and financial documents requested by HR department. - Handing and receiving back the SAT exam materials from the Test Center Observers on test date and securing them in the SAT storage. - Ensuring the accurate, timely and systematic delivery of SAT score reports. - Handling difficult SAT candidate complaints at the customer service department. - Updating the American Diploma schools’ list on regular basis. - Submitting the SAT statistics every month. - Responding to email and phone call inquiries. - Observing SAT exam at test centres. - Training and supervising summer interns. - Handling work tasks and responsibilities independently and with minimal supervision • Working on the local registration project as follows: - Preparing the statistics of local registration every month. - Handling local registration candidate complaints. - Working on local registration Facebook advertisements. • Working on the PSAT Exam project as follows: - Promoting PSAT exam to schools. - Following up the PSAT bulk payments.

SAT Testing AssistantFull Time

• Job Details:• Working on the SAT project as follows: - Accepting and reviewing SAT paper registration forms from students. - Handing SAT candidates their exam confirmation letters. - Receiving SAT bulk registration forms from schools. - Preparing and organizing SAT individual admission tickets and handing them to the customer service team. - Preparing and organizing SAT bulk admission tickets and handing them to schools. - Making sure that the SAT testing filling system is up to date. - Preparing and organizing the SAT additional score reports and SAT candidate score reports and handing them to the customer service team in order to distribute them to the SAT candidates. - Preparing the data entry of the SAT Candidate Score Reports. - Scanning all the SAT score reports and uploading them in the system. - Preparing the SAT score lists that the customer service and the call centre team access when serving their clients. - Responding to email and phone call inquiries. - Observing SAT exam at test centres. - Preparing and organizing the Test Center Observers’ files. • Working on the PSAT Exam project as follows: - Handing and receiving back the PSAT exam materials from schools on test date and sending the PSAT answer sheets to College Board. - Preparing the PSAT candidate score reports upon receipt and Handing the PSAT scores to schools. - Performing other related duties as assigned. • Working on the local registration project as follows: - Processing local registration for TOEFL IBT, GRE and GMAT exams. - Sending confirmation emails to local registration candidates. - Contacting local registration candidates over the phone to confirm the test date and location. - Preparing and stamping printed TOEFL IBT and GRE score reports. - Responding to email and phone call inquiries.