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HEBA SABRY EL SAYED

COO Chief Operating Officer

Hadayek October, Giza, Egypt

Work Experience

  • COO Chief Operating OfficerFull Time

    Sunflowers Academy

    Jan 2019 - Dec 2023 -4 yrs, 11 months

    Egypt , Giza

    • Job Details:- Maintain awareness of the activities of the business’s various individual departments. - Ensure that the plans and strategy developed by the CEO are properly and successfully implemented. - Represents a bridge between C-level executives and other department heads and lower-level employees - Handles the daily business operations of the company. - Working closely with department heads and supervisors to support the day-to-day activity of employees. - Typically oversees internal, daily operations. This includes ensuring that the company’s operations support the CEO’s vision and strategy. - Support marketing and public relations communications. - Meets with and reports to the CEO about the company’s daily operation, as well as about the CEO’s plans for any upcoming adjustments or developments to business operations strategy, or other company goals and objectives - Helps support other senior executives and employees, including to advise on promotions - Develops and implements policies for daily operations, and communicates these policy changes to department supervisors. - Ensures alignment with current company policies and goals, including those that the COO creates themselves, as well as those developed by the CEO and other executives.
  • CEO Office ManagerFull Time

    LIVING IN INTERIORS

    Jul 2017 - Dec 2018 -1 yr, 5 months

    • Logestics managerFull Time

      Intercool Co. for Import & Export

      Jul 2010 - Jun 2019 -8 yrs, 11 months

      Egypt , Cairo

      • Job Details:- Process all customers' orders which include various dealings with foreigners from different nationalities, as well as dealing with clients from different Arab countries. - Recognize and reconcile any potential order conflicts such as delivery/shipping delays or out of stock situations to ensure customer orders will be delivered on time and complete. - All-important documentations and orders received in Arabic are to be translated into English Language in the required time frames. - Follow up on payment with the clients to ensure on time payment transferences. - During my work, I acquired good knowledge and experience in handling all the procedures and requirements of shipping international shipments through dealing with various shipping agents and forwarders. - To keep manager informed of critical issues. - My work mainly based on the good knowledge of INCOTERMS 2000 which are internationally accepted commercial terms - Open Letter of Credit - Follow sending the shipping documents from supplier to the bank after checking them if we have payment facilities or not, legalization, the consignee name and notify parts. - Check with the forwarders the good rate and discuss with them the rates before taking the confirmation and then follow with selected forwarder.
    • HR Senior OfficerFull Time

      Intercool Co. for Import & Export

      Jul 2008 - Jul 2010 -2 yrs

      Egypt , Cairo

      • Job Details:- Handling the recruiting and the filtering interviews of candidates. - Handling orientation sessions for newcomers. - Handling all the facilities issues. - Handling expenses and petty cash reports and coordinating with Financial Department for Payment. - Coordinating between the Groups offices in 6 different countries to make sure internal policies are being followed. - Consolidating quarterly evaluations promptly. - Assisting managers with performance appraisals when needed. - Coordinating with the finance department about annual raises and end of year bonuses.
    • Education

      • Bachelor's Degree in English Department

        Ain Shams University (ASU)

        Jan 1998 - Jan 2002 - 4 yr

      • High School - Thanaweya Amma

        Shoubra Secondary High School

        Jan 1997 

      Skills

      • Logestics Manager
      • IMPEX Manager
      • Microsoft Office
      • Foreign Purchasing
      • Executive
      • Office Manager
      • HR

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate

      Training & Certifications

      • Managment

        AUC·2004
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