hassan azzam

Factory ManagerFull Time

PROJECT MANAGERFull Time

• Job Details:• Responsible for overall success of CCB.( Customer Care Billing ) • Support Program and Quality Management for successful deliveries. • Drive and launch new services using CCB systems. • Evaluate analyst, programmers, experts and project managers. • Determine the technical approach to be used and the deliverables to be accomplished. • Driving the indoor development of new systems. • Maximize customer satisfaction by matching process design to customer needs. • Provide consultations to other departments. • Reduce the impact of risk while maximizing the benefits. • Develop case studies for business departments. • Prepare Service Level Agreement with other departments. • Stress on the high staff performance. • Approving the new enhancement and changes to ICMS. • Supporting the production environment. • Coordinating intersect activities with operation department. • Participating in the new project • Evaluating STC RFP and Evaluating vendors proposals for the new projects • Controlling the evaluations and estimations for changes on the system. • Coordinating enhancement and application changes with business department. • Controlling faults of the system. • Managing application change control. • Coordinating business issues with contractors. • Implementing Fixed GSM as a new service.

SENIOR SYSTEM ANALYSTSFull Time

• Job Details:• Evaluates business requirements and prepares detailed specifications that follow project guidelines required to develop written programs • Formulates, defines and documents the functional system specifications • Devises or modifies procedures that solve complex business problems with due consideration for hardware/software capacity and limitations, operating times and the desired results • Analyzes and revises existing functional documentation • Generates innovative ideas to resolve problems • Responsible for meeting or exceeding all defined target goals and milestone dates for the project in order to ensure its overall success • Assists in training junior level personnel in technical complexities of assigned work • Analyze and review Departmental data feeds and elements for trends and reporting • Create and maintain various datamarts of Departmental information • Test and review changes to Intranet system • Refresh data content and verify currency with Data owners • Experience with SQL and Experience with an ERP systems