HM
HANAA MOHAMED
Customer Care Manager at Saudi German Hospital
Cairo, EgyptWork Experience
Saudi German Hospital
Jan 2024 - Present -1 yr, 4 months
Egypt
- Job Details:Assist patients in outpatient appointments, assist patients in attendance registration, open registration files, prepare invoices, improve customer services, organize customer flow, evaluate employee performance, motivate team members, ensure high standard medical service, maintain relationships with customers, assist in sales.
Education
Bachelor's Degree in Information Technology
Future AcademyJan 2009 16 yr 4 Months
Skills
- Customer Service Management
- Time Management
- Communication skills
- negotiation skills
- Leadership skills
- Emotional intelligence
- Presentation Skills
- Ability to multi-task
- Ability to work under stress
- Strong Interpersonal Skills
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Languages
Arabic
FluentEnglish
Intermediate