Basic Info

Dr. Hany A. Afifi

15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Operations Manager at Pharmacy Chain

Experience Details

Operations Manager

Pharmaceutical

Manager

• Responsible for implementing Strategies, new branches launch from its beginning (planning, buying, decoration, budgeting, forecasting, purchasing, marketing…etc) sticking to the established plan. 

   * Planning: Strategic Planning, SWOT Analysis, putting long & short term plans. Establishing Operational plans, implementing plans for new branches launch to increase market share, service enhancement with productivity commitments, and enforcing policies to reach our goals.

* Operations Management: leading all processes to become more flexible sticking to our plans and commitments.

         *  Sales (wide coverage, frequent orders & perfect service); analysizing P and L, cash-in cash-out sheets,.. Applying CRM and customer loyality programs for customer satisfaction.

         *  HR (recruiting, organizing, training, controlling,…) Provide ongoing support and  expertise, put training plans to all employees, putting suitable KPI's for stuff evaluation.  

    *  Marketing (developing Marketing Plans, analysing results according to customers' satisfaction and needs, increase customer loyality,..)

    *  Ensure all items availability through effective Forecast planning, Purchasing (Least needed stock with max item availabality to ensure max service and profit).

     *  Inventory management (following GSP in warehouse, supervizing efficiencies, items fast picking, stock analysis, ease of fast daily Inter - Branch Transfer).

Ensure absence of overstock or slow moving items, maximizing annual turns no. and least value for expired and salvage items.

      * Logistics Management: Coordinate all transportation of goods in a timely, cost efficient manner using good Time Management . Work to reduce turnaround time between customer orders & delivery time and between branch demand and supplier or Inter-Branch supply.

Control: Make sure all pharmacies' procedures and policies are applied in facilities with maximal utilization, minimum cost.  

Finanacial Supervision Analyzing output data to gain the maximum Net Profit for each Strategic Bussiness Unit.


Company Details

Pharmacy Chain

Cairo, Egypt

11-50 employees

Healthcare and Medical Services, Pharmaceuticals

N/A

Nov 2011 to present (5 years 1 month)
Planning Manager at Epx

Experience Details

Planning Manager

Operations/Management, Sales/Retail, Pharmaceutical

Manager

*Epx is a 3rd party provider, it's a typical supply chain. I work as a planning manager, my role is..

a. Designing and creating Supply plans, Demand Plans and their processes

b. Implementing those processes and training the organisation

c. Ongoing management of all supply and demand for the clients and the warehouse.

d. determining the best KPI's to ensure best service.

e. Raising the capability of the organisation and the quality of th operations to be compliant with ISO and GDP guidelines


Company Details

Epx

Cairo, Egypt

501-1000 employees

Logistics and Supply Chain

N/A

Mar 2014 to Mar 2015 (1 year)
Logistics and operations manager at New Pharma stores

Experience Details

Logistics and operations manager

Logistics/Supply Chain, Operations/Management, Pharmaceutical

Manager

NPS is a Drug Distribution Co which has 7 branches over the country, my role is to plan, implement Strategies, Organize, Lead and Control Operations and Logistics  all over the country

Operations Management: 

- Prepare annual plan: budgeting; scheduling; analyzing; Identify human resources requirements (HC)
- Coordinate with Purchasing Department for stoke level control and excellent product-mix availability

- Coordinate with the sales management team for territory classification and determining distribution cycles and time of each round
- Applying Service Enhancement program, maximum utilization of available Labor, Space and Time in warehouse in an efficient operational way which increase reception and delivery performance
- Leading warehouse managers to apply Reception, Picking, Expired-Damage, Credit note (goods return)
policies according to the defined SOP's

- Warehouses Evaluation through regular visits and applying locality programs for Staff motivation

- Producing monthly Operational report to analyse current productivity, utilization and perform any needed corrective actions 

Logistics Management:
- Maintain an ease transport of goods all over the country; either between Suppliers and our branches, or inter-branch transfer or Customers Delivery (JIT).
- Prepare and supervizing annual plan for fleet expenses, cost effectiveness policy, fleet consumption rates depending on Km reading
- Controlling both regular and rapid fleet maintenance programs through fleet district managers
- Ensure the application of SOP's with maximum use of Time with minimum co




Company Details

New Pharma stores

Cairo, Egypt

501-1000 employees

Business Services - Other, FMCG, Warehousing

N/A

Jan 2013 to Mar 2014 (1 year 1 month)
Warehouse and Logistics Manager at PharmaOverseas

Experience Details

Warehouse and Logistics Manager

Operations/Management, Sales/Retail, Logistics/Supply Chain

Manager

I'm a part of a supply chain, my job as a logistics manager is to ensure efficient, effective forward and reverse flow between manifacturing companies and the point of consumption (warehouse) in order to fulfill the real customer's needs with the right quantities at the right time in his place.

Logistics & transportation:

•  Manage Inter - Branch Transfer and delay using strong ERP system.

• Coordinate all transportation of goods (from suppliers)in a timely, cost efficient manner. • Work to reduce turnaround time on customer orders and deliveries. (JIT)

• Solving any arising delay problems

Warehouse & Operations Management:

• Establish Operational plans, manage inventory storage effictiveness (Re-locating items; highest picking near tray), applying GSP, Health & Safety

• Responsible for streamlining warehouse process and procedures continuously, applying fifo, decrease processing time, increase labour utilization, improving productivity

• Inventory management: Studying stock records in all stores and recommending remedial actions for reported non-usable, slow moving, and excess or dead stock

• Troubleshooting systems deficiencies and operational bottlenecks

• Provide ongoing support and expertise for all operational departments

      • Make sure all company procedures and policies are applied in facilities.

• Good time management

I use warehouse control systems (WCS) to control the current activity and operational status (last-minute decision) and statistics from warehouse management systems (WMS)  to maximize work efficiency. Minimize costs..

- During this period I was rewarded as the best warehouse manager two consceutive quarters; (for maximal cost cutting, JIT policy, best inventory results, least salvage)

- I took excellent experience in logistics, management, Handling customer complains and sales


Company Details

PharmaOverseas

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain

N/A

Jan 2008 to Mar 2011 (3 years 2 months)
Warehouse and Logistics Manager at PharmaOverseas

Experience Details

Warehouse and Logistics Manager

Operations/Management, Sales/Retail, Logistics/Supply Chain

Manager

I'm a part of a supply chain, my job as a logistics manager is to ensure efficient, effective forward and reverse flow between manifacturing companies and the point of consumption (warehouse) in order to fulfill the real customer's needs with the right quantities at the right time in his place.

Logistics & transportation:

•  Manage Inter - Branch Transfer and delay using strong ERP system.

• Coordinate all transportation of goods (from suppliers)in a timely, cost efficient manner. • Work to reduce turnaround time on customer orders and deliveries. (JIT)

• Solving any arising delay problems

Warehouse & Operations Management:

• Establish Operational plans, manage inventory storage effictiveness (Re-locating items; highest picking near tray), applying GSP, Health & Safety

• Responsible for streamlining warehouse process and procedures continuously, applying fifo, decrease processing time, increase labour utilization, improving productivity

• Inventory management: Studying stock records in all stores and recommending remedial actions for reported non-usable, slow moving, and excess or dead stock

• Troubleshooting systems deficiencies and operational bottlenecks

• Provide ongoing support and expertise for all operational departments

      • Make sure all company procedures and policies are applied in facilities.

• Good time management

I use warehouse control systems (WCS) to control the current activity and operational status (last-minute decision) and statistics from warehouse management systems (WMS)  to maximize work efficiency. Minimize costs..

- During this period I was rewarded as the best warehouse manager two consceutive quarters; (for maximal cost cutting, JIT policy, best inventory results, least salvage)

- I took excellent experience in logistics, management, Handling customer complains and sales


Company Details

PharmaOverseas

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain

N/A

Jan 2008 to Mar 2011 (3 years 2 months)

Education

BSc. in pharmaceutical Sciences in Pharmacy

Education Details

BSc. in pharmaceutical Sciences

Pharmacy

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
1994 - 1999

Certifications

Certificate details

Inttroduction in Operations Management

Sep 2012

N/A

N/A

N/A

American Chamber

N/A

Training and Courses

Training/Course Details

Management

Oct 2008

AUC

N/A

Training/Course Details

Management

Oct 2008

AUC

N/A

Training/Course Details

Operations Management

Sep 2014

American Chamber

N/A

This profile is fresh!
Last update 15 days ago.

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Profile Skills and Keywords

AccountingAnalyticalArabicBusiness DevelopmentBusiness Services - OtherCustomer ServiceDemand & Supply PlanningERPEnglishFMCGFrenchHealthcare And Medical ServicesInttroduction In Operations ManagementLeaderLogisticsLogistics And Operations ManagerLogistics And Supply ChainManagementMicrosoft OfficeOperations ManagementOperations ManagerOptimistic PeopleOrganizerPharmaceuticalPharmaceuticalsPharmacyPlannerPlanningPlanning ManagerProblem SolverReadingRetailSalesSmilingSportsSupply ChainTime ManagementTransportationWarehouse And Logistics ManagerWarehousing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

ERP

ERP

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Customer Service

Customer Service

: Advanced

: High

:

More than 7 years

Sales

Sales

: Advanced

: High

:

More than 7 years

Accounting

Accounting

: Intermediate

: Medium

:

3-5 years

Business Development

Business Development

: Intermediate

: High

:

5-7 years

Fields of Expertise

ERP

ERP

: Advanced

: High

:

More than 7 years

Supply Chain

Supply Chain

: Advanced

: Extreme - I love it!

:

More than 7 years

Demand & Supply Planning

Demand & Supply Planning

: Advanced

: Extreme - I love it!

:

5-7 years

Operations Management

Operations Management

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Planner, Organizer, Problem Solver

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