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George N Sephen

Quality Operational Excellence Section Head at Ghabbour Auto

Maadi, Cairo, Egypt

Work Experience

  • Quality Operational Excellence Section HeadFull Time

    Ghabbour Auto

    Mar 2013 - Present -12 yrs, 4 months

    Egypt , Giza

    • Job Details:• Gather, analyze and assess business requirements and recommend IT solutions with all relevant stakeholders across organizational boundaries • Collaborate with business and IT teams to balance business requirements with technical feasibility and prioritize bug fixes/enhancement requests effectively. • Constantly improve processes, interfaces and UIs with the goal of a lean company • Create and manage documentation throughout the lifecycle of the project; through concept, requirements, design, test, and implementation • Research, study, evaluate and advice on processes, policies and procedures for further improvements. • Designs data collection methods to support the analysis used • for management decisions. • Analyze data to identify areas for improvement in the quality system. • Collect and compile statistical quality data • Model current state and target state business process flows to help identify business process gaps and identify solutions that align with business strategies. • Define and scope improvement opportunities. • Drives the momentum of each process improvement project forward, on schedule, and under budget where applicable. • Participates in and develops Lean activities (Kaizen, VSM, etc.). • Participates and applies necessary technical skills (DMAIC, Lean) to deliver improvement results. • Coaches plant personnel on Six Sigma Lean tools. • Employs overall Quality knowledge and concepts when working through initiatives.
  • Maintenance EngineerFull Time

    SIDHOM

    Aug 2012 - Mar 2013 -7 months

    Egypt

    • High Value Customer Care AgentFull Time

      Vodafone Egypt

      Dec 2011 - Aug 2012 -8 months

      Egypt

      • Education

        • College Diploma in Business Administration

          American University in Cairo (AUC)

          Jan 2016 - Jan 2017 - 1 Year

        • Bsc in Electrical Power & Machines

          Cairo University (CU)

          Jan 2005 - Jan 2011 - 6 yr

        • High School - Thanaweya Amma

          College de la sainte famille

          Jan 2005 

        Skills

        • quality
        • Continuous Improvement
        • Six Sigma
        • SQL

        Languages

        • English

          Fluent
        • Arabic

          Fluent
        • French

          Beginner

        Training & Certifications

        • Project Management

          Riti·2016
        • Getting Things done Mastering work flow

          Brainquil·2016
        • Lean Six Sigma Black Belt

          American University in Cairo·2015
        • Programming SQL & VB

          YAT Learning·2011
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