Magy Guirguis

Corporate, Tour & Travel Sales CoordinatorFull Time

• Job Details:• Assists the sales team, managing schedules and the distribution of any sales documentation. • Issuing contract • Replying emails. • Working on Projects • working with the tour & travel department. • Handling travel agents request

Guest Relations AgentFull Time

• Job Details:• Review all VIP guest requests, room blocking, pre registration, amenity requirement, and room inspection. • Ensure Smooth Check in and out for all VIP Guests. • Conducting daily Courtesy call for all in house VIP and repeat guest and ensure a continuous improving reliable service provided through the customers feedback record. • Handling guest problems professionally. • Reply for outlook and virtual concierge Emails. • Printing daily reports for executive office and departments managers. • Give any information guest need during the entire stay. • Give directions for the area and ticket confirmations. • Arranging sight seeing tours. • Hotels, restaurants, dinner cruises reservations