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Ghada Hossam Eldeen Saleh

Compliance Auditor at Teleperformance - Egypt

Katameya, Cairo, Egypt

Work Experience

  • Compliance AuditorFull Time

    Teleperformance - Egypt

    Sep 2024 - Present -10 months

    Egypt , Cairo

    • Regional Compliance SupervisorFull Time

      Majorel

      Aug 2020 - Aug 2024 -4 yrs

      Egypt , Cairo

      • Job Details:Ensuring compliance to guidelines and regulations across the ME region Participating in fraud prevention management Leading the investigations of non-compliance and violations reported Auditing the suppliers contracts and registration Auditing the financial incomings and outgoings for employees and business partners, and managing approvals for donations and complimentary expenses
    • CX PartnerFull Time

      Majorel

      Feb 2020 - Dec 2020 -10 months

      Egypt , Cairo

      • Training SupervisorFull Time

        Majorel

        Mar 2019 - Jan 2020 -10 months

        Egypt , Cairo

        • Education

          • Bachelor's Degree in Commerce - English section

            Ain Shams University (ASU)

            Jan 2008 - Jan 2012 - 4 yr

          • High School - Thanaweya Amma

            EL Salam Experimental Language School

            Jan 2008 

          Skills

          • Microsoft Powerpoint
          • Microsoft Excel
          • Microsoft Word
          • Customer Service
          • Customer Service
          • Mass Hiring
          • Training

          Languages

          • English

            Fluent

          Training & Certifications

          • Leadership and Management Excellence

            Majorel University·2021
          • Data Analysis and Visualisation Workshop

            Global COPC Hub·2021
          • Excel Beyond

            Savvy Bridge·2021
          • CX 101

            Uber Global L&D·2018
          • BPO- Voice major & Data background

            EduEgypt·2012
          • Human resources development

            HPA company ·2012
          • English level 8

            Berlitz ·2012
          • TOEFL

            Education Governorate·2012
          • ICDL

            2012
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