Ghadaa Ahmed

Customer Support Representative at Etisalat Global Services

15th May City, Cairo, Egypt
  • Communication
  • Soft Skills
  • Presentation Skills
  • Problem Solving
  • Hard Skills

Work Experience

Customer Support RepresentativeFull Time

Etisalat Global Services

January 2023 - Present • 1 yr, 3 months

English TeacherFull Time

Integrated Modern School

August 2021 - May 2023 • 1 yr, 9 months

English InstructorFull Time

Mobile English

April 2020 - April 2021 • 1 yr

Customer Service RepresentativeFull Time

Vodafone Irish account

November 2019 - March 2020 • 4 months

Education

  • College Diploma in Translation and Linguistic

    Cairo University (CU)Jan 2021 to Jan 2023 · 2 Years

  • Bachelor's Degree in English Teaching

    Helwan University Jan 2018

Activities

  • Volunteering

    English Dose at English Dose

    Mar 2016 to Mar 2018 · 2 Years

Skills

Tools and Fields of Expertise

  • Communication
  • Soft Skills
  • Presentation Skills
  • Problem Solving
  • Hard Skills
  • Team management
  • Leadership
  • excel

Languages

  • Arabic

    Fluent

  • English

    Fluent

Training & Certifications

  • Teaching Methodology

    Eduline·2020
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