Ghada Mahmoud Omran

customer service RepresentativeFull Time

• Job Details:- Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives. - Ensure customer satisfaction and provide professional customer support.

Marketing specialist & administration Full Time

• Job Details:Strong communication and interpersonal skills. Highly motivated with substantial teamwork ability and communication with team members. Ability to work under pressure and to tight deadlines. Honesty and reliability. Attention to detail. Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines. good organisational and time management skills Dynamic, creative, hard worker Fast learner and reliable Ability to work under pressure Ability to meet deadlines Team player Good problem solving skills to identify and resolve problems Professional organizing