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Ghada Mohamed Marre

Customer care advisor at Vodafone Egypt

New Cairo, Cairo, Egypt

Work Experience

  • Customer Care CoordinatorFull Time

    Vodafone Egypt

    Jan 2025 - Present -6 months

    • Icareer

      • Employment coachFull Time

        Sep 2024 - Dec 2024 -3 months

        • traineePart Time

          Aug 2024 - Sep 2024 -1 month

          • Job Details:Professional development training in which I learned how to write my CV professionally, develop my LinkedIn account, search for suitable jobs for me, and successfully pass personal interviews. I also learned how to know myself, determine my abilities and skills, and know the market well, and based on that, choose the opportunities or jobs that suit me.
      • Trainee AccountantInternship

        Banque Misr

        Jul 2024 - Aug 2024 -1 month

        Egypt , Minya

        • Job Details:I trained in the customer service department and learned about the banking products that Banque Misr offers to its customers. I helped customers explain this information to them and dealt with customers directly, which gave me experience in dealing with customers and understanding their requirements and enhanced my communication skills. I also learned how to solve customers’ problems and deal with them in a decent way that preserves the bank’s reputation and satisfies the customer.
      • traineeFull Time

        British Council Egypt

        Mar 2024 - Present -1 yr, 4 months

        • Job Details:As part of the Youth Inclusive Empowerment program at circle , I am actively engaged in various projects. My role includes contributing to initiatives and advocacy clubs that enhance youth life and society. This experience is broadening my expertise in community problem-solving and project management, aligning with Egypt's Vision 2030.
      • Education

        • Bachelor's Degree in economics

          Beni Suef University (BSU)

          Jan 2020 - Jan 2024 - 4 yr

        • Bachelor's Degree in economics

          Beni Suef University (BSU)

          Jan 2020 - Jan 2024 - 4 yr

        Activities

        • hr assistant at faculty of politics and economics

          Student Activity

          Jun 2023 - Jun 2024 -1 yr

        • Volanteer at Youth Foundation for a Better Future

          Volunteering

          Jan 2022 - Jan 2023 -1 yr

        Skills

        • Presentation
        • Presentation Skills
        • Communication
        • Leadership
        • Time Management
        • Training
        • probhem solving
        • Marketing
        • business

        Languages

        • English

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