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Ghada Amr Saad

Customer Service FTTH and DSL account

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Customer Service FTTH and DSL accountFull Time

    We Company

    Aug 2023 - Apr 2024 -8 months

    Egypt , Cairo

    • Job Details:Serve Customers who face problems with internet connections and provide suitable solutions to satisfy customer's needs.

    • Education

    • Good 2.39 in Faculty of Engineering

      Modern University for Technology and Information (MTI)

      Jan 2018 - Jan 2023 - 5 yr

    • High School - Other

      Um-Hakeem Independent School for girls

      Jan 2018 

    Skills

    • Microsoft Active Directory
    • VoIP
    • Troubleshooting
    • Problem Solving
    • Information Technology (IT)

    Languages

    • English

      Advanced

    • Arabic

      Advanced

    • German

      Intermediate

    Training & Certifications

    • Cisco Certified Network Associate certificate (valid till 2027)

      Cisco·2023
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