Germeen nasser elmanadily

Customer Success Manager /Business developerFull Time

• Job Details:Strong foundation in Digital Advertising and leading pitches that impact the agency’s bottom line • Responsible for Digital Campaign pitch proposals: smoothly coordinating, properly delegating internally and collaborating with client externally to deliver the best outcome. • Onboarding clients, briefing and debriefing successfully, planning and managing projects internally. • Preparing financial proposals and contract terms to on-board clients once pitches are approved and finalized • Upselling and cross selling to clients and continuously growing the agency’s portfolio and accounts. • Research and data analysis to gather important and contributing insights to our final pitch proposal • Ensure all pitches and monthly deliverables for clients are coherent and on-par with latest digital marketing trends and best practices. • Developing a new process, reporting system, and monthly review for Customer Success Management and defining the role properly integrating it within the Account Management team and the client. • Drive continued account growth for new and existing clients by strategically managing deliverables, providing added value while using tactics to promote retention and loyalty. • Transfer knowledge of latest technologies, trends and best practices on a bi-weekly basis to all stakeholders. • Creating a database and costing of Suppliers.

Tv PresenterPart Time

• Job Details:Present News Coverage and “Bent men Masr” Tv show and had the privilege of interviewing: (Farida Temraza, Azza Fahmy, Amal Mobadda, Dina Ayman, Farida Salem, Sullen Hassouna etc.)

Brand ManagerFull Time

• Job Details:Worked on strategically expanding the company and creating lasting and useful partnerships with government official’s media representatives, and various suppliers and agencies. • Coordinated with brand and advertising agencies; to revamp branding that led to establishing the brand equity and brand image and improved marketing results • Ideation of social media campaigns leveraging new social media channels, managing micro influencers, and directing content creators. • Planned and strategized the first annual marketing strategy in the company • Developing a strategic brand management system to manage the brand equity • Working with social media Agency to manage launch social media Campaigns, content strategy, calendar, and execution, community management, monitoring media buying performance and optimization, reevaluating budgets, and internally weekly reporting • Built long-term relationships with all pivotal stakeholders, such as local government, media representatives... etc. • Identifying propelling market trends, accurate target audiences and competitors, and examining and analyzing the consumer journey to provide data and insights to increase engagements and conversions. • Help in designing a variety of promotional and marketing materials • Being the company spokesperson in all events and press releases • Responsible for weekly, monthly, and quarterly reports • Creating monthly newsletter