Gergis Mamlouk

Duty Club ManagerFull Time

• Job Details:Overseeing the daily operations and ensuring the smooth functioning of the club. My responsibilities include managing staff, overseeing member services, and ensuring that all facilities are well-maintained. I am also responsible for resolving any issues or conflicts that may arise, ensuring compliance with club policies and procedures, and providing a high level of customer service to club members. Occasional involvement in coordinating events, managing budgets, and liaising with senior management to ensure the club's goals and objectives are met.

Deputy Club ManagerFull Time

• Job Details:The participation in setting up plans for his/her concerned departments and submitting them to the Club The performance of periodical rounds all over the club to ensure that all of his/her concerned departments are on board with all administrative decisions and that the workflow is running according to the management's laws and procedures The supervision of his/her concerned department heads when assigning roles and responsibilities among employees The Follow up on solving unexpected problems between club members, including handling members' complaints from the workers The preparation of periodical reports requested by management and their submission to the club manager The preparation and monitoring of his/her concerned departments budgets as well as the needed manpower plan To ensure that all department managers he/she is responsible for are on board with all management approved decisions. Worked effectively in fast-paced environments. Demonstrated strong organizational and time management skills while managing multiple projects. Demonstrated leadership skills in managing projects from concept to completion. Developed and maintained courteous and effective working relationships. Self-motivated, with a strong sense of personal responsibility. Used critical thinking to break down problems, evaluate solutions and make decisions. Exercised leadership capabilities by successfully motivating and inspiring others. Gained extensive knowledge in data entry, analysis and reporting. Skilled at working independently and collaboratively in a team environment. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations. Ran errands and provided general office support in a professional environment. Applied effective time management techniques to meet tight deadlines.

Public Relation/Customer ServiceFull Time

• Job Details:General Duties: · Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams · Devising ways to improve the employment process to ensure higher-quality service · Devising, improving, and reviewing new specifications and procedures for service or processes, and training staff to use them · Supervising inspectors, technicians, and other staff members and providing guidance · Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and with health and safety guidelines · Overseeing service development procedures to identify any deviations from quality standards · Keeping accurate documentation and performing statistical analysis · Gaining feedback from the clients, attending meetings, submitting reports and assisting external auditors and inspectors