Georgina Solimane Farid
Social Media & Communications Specialist at Innuva IT Solutions
Sidi Bishr, Alexandria, EgyptWork Experience
Social Media & Communications SpecialistFull Time
Innuva IT Solutions
Feb 2019 - Present -6 yrs, 5 months
Customer ServiceFull Time
Vodafone UK telecommunications company
May 2017 - Sep 2017 -4 months
Egypt
- Job Details:Sr.Consultant at Vodafone United Kingdom (flying start team and /Billing department)
Technical Support for Buisness LandLinesFull Time
Bell Canada ,Sutherland India
Feb 2013 - Jul 2013 -5 months
India , Chennai
- Job Details:- Technical Support For Business land lines at Sutherland Global services Egypt for Bell Canada account as a "SR.Consultant ",Help Desk & Escalation Team.
Help desk & Firt Level escalation teamFull Time
Bell Canada Telecommunications Company
Jan 2012 - Jan 2016 -4 yrs
Education
Bachelor's Degree in Tourism &Hotels
Alexandria University (ALEXU)Jan 2011
High School - Thanaweya Amma
Saint Vincent Miami french schoolJan 2007
Skills
- Customer Relationship Management (CRM)
- Bacm office Operations
- Customer Retention
- Adobe Photoshop
- Adobe Audition
- Adobe Premiere
- After effect
- Tehnical support
- Social Media
- Public Relations
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Languages
French
FluentEnglish
FluentArabic
FluentItalian
Advanced
Training & Certifications
Customer service ,Learning Global English Language
ITI·2011Global English Language
Berlitz·2010