George Maged Shehata

Customer Service RepresentativeFull Time

• Job Details:Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support. Communicating with customers through various channels. Managing a team of junior customer service representatives.

Front desk receptionist & Reservation Supervisor | Stella De Marie Beach | HurghadaFull Time

• Job Details: Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them  Answer a multiple line phone system  Manage the building log of who is entering and exiting the building  Handle filing and data entry as requested  Making reservations for customers based on their various requirements and budgetary allowances.  Answering any questions customers might have about the reservation process.  Checking the availability of accommodation or transportation on the customers’ desired travel dates.  Processing payments and sending confirmation details to customers.