George Raafat Elbardissey

Rooms Division ManagerFull Time

• Job Details:Reviewed housekeeping supply charts and inventories. Supervised day-to-day front office operations and ensured excellent services. Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Front Office ManagerFull Time

• Job Details:Reporting to the Hotel Manager as well replacing him during his absent for the Operation of the entire hotel departments.Participating in staff training to achieve The Highest Possible Level of Guest Service and Satisfaction. Controlling the Front Office, Guest Relation, reservation&Concierge. Aware of all market & business mix, handling all daily, monthly, and yearly reports.

Front Office ManagerFull Time

• Job Details:Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates. Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.