George Magdy Baky

Operations Supervisor - MICE departmentFull Time

• Job Details:Leading the MICE team covering all aspects of the department including; sales, proposal development, pricing, product and operations. Conduct all the travel logistics from door to door for the complex corporate events. Make strong negotiations with the supplier and vendor to get the best deals. Preparing annual strategy, market and budget plans for review and provide quarterly updates on progress. Assist in the annual budgeting and monthly forecasting process by developing and maintaining management tools and statistics. Develop relationships with key hotel partners, venues, AV & production companies and other suppliers across the global. Performing data analysis, and engaging in quality assurance as well as customer service. Assist the general director in achieving the company goals and Responsibilities. Make destination research, developing ideas to increase business, and creating promotional ideas to expose our product and services to clients.  Responsible for the giveaways. Edit and update promotional material and publications (brochures, videos, social media posts etc…).

Senior operation - corporate departmentFull Time

• Job Details:deciding how many holidays to sell each season and the resorts/countries to use visiting resorts to ascertain accommodation quality and suitability liaising with coach operators, airlines, hoteliers and resort reps agreeing service levels, contracts and costs confirming customer names with airlines/hotels collecting, evaluating and responding (as appropriate) to customer feedback using market research information to guide decisions producing brochures and internet-based information providing pricing information marketing holidays to clients via travel agents, websites, brochures and television advertising handling bookings, invoicing and issuing of tickets predicting profits or number of bookings