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George sami Girgis Awad

Senior IT Engineer at MCV Mercedes Benz

Downtown, Cairo, Egypt

Work Experience

  • Senior IT EngineerFull Time

    MCV Mercedes Benz

    Aug 2007 - Present -17 yrs, 11 months

    Egypt , Cairo

    • Job Details:Provide IT Support services for all Mercedes users through users’ daily calls on company supported computer applications and platforms including Troubleshooting technical problems and advise on the appropriate action on the installation of hardware and software to maintain high IT Support services standards in alignment with the agreed SLAs.

    • Education

    • Bachelor's Degree in Information Technology

      Suez Canal University (SCU)

      Jan 2002 - Jan 2007 - 5 yr

    Achievements

    identified a problem and solved it. Come up with a new idea that improved things. Developed or implemented new procedures or systems. Worked on special projects. Received awards

    Skills

    • Support all devices and networks
    • Problem Solving
    • Interest in Helping Others
    • Communication
    • Project Management
    • Networking

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    • German

      Beginner

    Training & Certifications

    • IDIS

      Online·2018

    • MCSE

      2018

    • MCITP

      Online·2017

    • MCSE

      Online·2017

    • MCSA

      Online·2017
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