George Alkes Ephraim Adly

Relation Ship OfficerFull Time

• Job Details:✓ Build and improve relationships with customers, key suppliers, and partners. ✓ Review company practices ensuring clients get maximum satisfaction from their purchases. ✓ Identify potential opportunities and follow up. ✓ Educate and inform clients about the company’s products, services, and special offers. ✓ Attend to client complaints and resolve issues promptly. ✓ Conduct customer satisfaction surveys and recommend ways of improving client satisfaction. ✓ Work with internal departments to ensure the company meets clients’ expectations.

TreasurerFull Time

• Job Details:▪ Reviewed customer data and invoices at IBM AS 400. ▪ Carried out all transactions on cash register, including cash, cheque, card payments, refunds and petty cash. ▪ Identified and investigated any cash differences or discrepancies. ▪ Successfully handled customer complains by resolving issues and offering discounts when appropriate, with manager’s approval. ▪ Reconciled cash register towards the end of the day, by balancing all cash, cheques and card payments. ▪ Prepared and sent reports of cashes daily and petty cash monthly to the Chief Financial Officer

Loan AgentFull Time

• Job Details:▪ Interviewed loan applicant and asking them questions. ▪ Analyzed the financial viability of clients who seek to acquire loans for businesses and determine if they qualify for CEOSS's available lending programs. ▪ Evaluated a person's credit worthiness. ▪ Talked to potential borrows about the various types of loans available to them. ▪ Worked with borrows who fail to make their loan payments on time.