George Adel Helmy Shaker

Medical Interpreter at Teleperformance - Egypt

Maadi, Cairo, Egypt

Voyce

Dec 2022 - Present -2 yrs, 7 months

United States

Medical InterpreterFull Time
Nov 2020 - Present -4 yrs, 8 months
Egypt , Cairo
- Job Details:As a video/audio consecutive medical interpreter for [LLS]. I have more than two years of experience in interpreting between Arabic and English. I also completed an online course and earned a certificate in “Advance Medical Training – AMT”.
travel advisorFull Time
Oct 2019 - Nov 2020 -1 yr, 1 month
Egypt , Cairo
- Job Details:I worked for the biggest airline in Egypt, “Egypt Air” in an outsourced environment. I was responsible for assisting the customers over the phone to purchase their plane tickets and managing and educating them about all the required information, documents, and countries’ entry instructions during the COVID outbreak. I was working using a GDS (Global Distribution System) called “Amadeus” which is globally known and used in the aviation and travel industries.

Exceed

Feb 2019 - Oct 2019 -8 months

Egypt , Cairo

Job Details:I worked for the main ISP (Internet Service Provider) “WE”. I was responsible for resolving home-internet issues for the customers through an online chatting system. I was able to manage multiple tasks simultaneously, as I was chatting and resolving the issues of two customers at the same time, while managing their connections’ issues through multiple internal systems.

Banque misr

Oct 2018 - Mar 2019 -5 months

Egypt , Cairo

Job Details:I worked for one of the biggest banks in Egypt “Banque Misr” in an outsourced environment. I was responsible for assisting customers over the phone to manage their accounts, loans, and cards.

Bachelor's Degree in Information Systems
The High Institute Of Information Systems - Sheraton
Jan 2018