Gehad Hussam Eldeen Mustafa

Editorial AssistantFull Time

• Job Details: o Raise Editorial Screening concerns to the Editors and follow up on the raised comments that were sent to the authors by the Editorial Quality System (EQS) o 2. Make sure that approved manuscripts are auto assigned to the appropriate Editors or refer to the Publishing Editor to assign Editors manually. o 3. Follow up on the editorial workflow at all stages to ensure timely completion of the process o 4. Act as a liaison between authors, editors and reviewers during the whole review process o 5. Act as a liaison between authors of accepted manuscripts and production unit in order to ensure receiving all materials required to proceed with the production cycle o 6. Check the submitted review reports to find any recommended citations, any offensive words, or any other major concern and update it before being delivered to the authors o 7. Check rejection comments, in case of direct rejection, to verify the rejection reason. o 8. Work collaboratively with the Editorial Quality Assurance team in order to ensure that the manuscript and its review process adhere to the journal’s guidelines and policies o 9. Work collaboratively with Special Issues team in order to handle all cases related to launched Special Issues o 10. Work collaboratively with Information Technology Department in order to resolve complaints of all users

Team leaderFull Time

Enterprise Billing AssistantFull Time

• Job Details:Main tasks are: Handling billing requests and contacting the customers to deliver the final resoultion aiming at customer satisfacrion by all possible means