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Gehad Mohamed Rageh

Account Advisor(Queue English) at Raya Contact Centre ( EG BANK Project)

Belbes, Sharqia, Egypt

Work Experience

  • Account Advisor(Queue English)Full Time

    Raya Contact Centre ( EG BANK Project)

    May 2020 - Present -5 yrs, 2 months

    Egypt , Giza

    • Job Details:involves responding to customers over the phone and resolving calls efficiently and effectively. Ensure service level agreements are met and maintained. Work as part of a team to ensure offering world-class Customer Service at all times.

  • TelesalesFull Time

    EGYPT GERMAN FOR Engineering Works & General Contracting

    Mar 2018 - Sep 2018 -6 months

    Egypt , Sharqia

    • Insurance consultantFull Time

      Suez Canal for life insurance

      Jan 2018 - Feb 2018 -1 month

      Egypt

        • Education

        • College Diploma in Finance

          American University in Cairo (AUC)

          Jan 2018 - Jan 2019 - 1 Year

        • Bachelor's Degree in statics and insurance

          Zagazig University (ZU)

          Jan 2013 - Jan 2017 - 4 yr

        • High School - Thanaweya Amma

          Belbeis for girls

          Jan 2013 

        Skills

        • Microsoft Word
        • Microsoft Excel
        • Microsoft Powerpoint
        • Graphic Design

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        • Turkish

          Beginner

        Training & Certifications

        • Graphic design

          Creative group·2017

        • Icdl

          Creative group·2017
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