Gehad Khaled

Client Service Representative

• Job Details:As a flight ticket refund and reissue specialist, my role primarily involved managing client requests for ticket refunds, modifications, and reissues. I worked directly with customers, travel agents, and airlines to provide efficient and effective solutions for altering or canceling flight itineraries. My responsibilities included evaluating ticket conditions, calculating any applicable penalties, and determining refund eligibility based on airline policies and terms.

Sales Representative

• Job Details:As an insurance company agent, my role involved managing client relationships and collaborating with insurance providers to offer the best coverage options tailored to each client’s needs. I provided expert guidance on various insurance products, assisted clients in navigating policy options, and ensured they received the most competitive rates and coverage.

Sales Representative

• Job Details:As a sales agent in a tourism company, my primary role involved assisting clients with booking flight tickets by checking flight availability, providing competitive pricing, and offering tailored recommendations based on client preferences.