Gehad Gamal Elsaiy
Technical Support Agent
Cairo, EgyptWork Experience
Technical Support AgentFull Time
Orange ADSL
Sep 2019 - Oct 2019 -1 month
Egypt , Cairo
- Job Details:• Providing answers to customers by identifying problems, researching answers, guiding customers through corrective steps. • Conducting actions to solve customer’s problems. • Improving customer’s references by writing and maintaining documentation.
TraineeInternship
Central Agency for Public Mobilization and Statistics
Jun 2019 - Jul 2019 -1 month
- Job Details:• Assist in doing economic studies and reports. • Data entry.
TraineeInternship
Economic Development Forum
Feb 2018 - Feb 2019 -1 yr
Egypt
- Job Details:• Doing researches and policy papers that enhance economic development in our Arabic communities and spread awareness of the sustainability development importance.
TraineeInternship
Alex Bank
Aug 2017 - Sep 2017 -1 month
- Job Details:• Assist in answering questions about account types and banking products. • Assist in Checking on the status of customer accounts and track checks and payments.
Education
Bachelor's Degree in Economics
Cairo University (CU)Jan 2014 - Jan 2019 - 5 yr
Activities
Coordinator at Model of Egyptian Foreign Affairs, Cairo University
Student Activity
Oct 2014 - Aug 2015 -10 months
Skills
- Well organized
- Research
- Presentation skills
- Leadership
- Negotiation
- Communication
- Problem solver
- Customer Service
- Teaching
- Fast adaptation
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Languages
English
Advanced
Training & Certifications
Basics of Egyptian Stock Market
Faculty of Economics and Political Science·20165 English-level
Master Business Academy·20167 English-level
Cairo University Center for Foreign languages and Professional Translation·2015Computer skills and MS office
self-studying·2014