Gehad Gamal

Patient EducatorFull Time

• Job Details:• Provide medical education information with the customers regarding FreeStyle Libre device. • Create a list of instructions for pre- and post-operative care. • Complaints handling regarding the device, assessing the issue, applying the replacement policy for the eligible ones, and orienting the customer to the right best route to avoid repetition and further complaints. • Maintain patient logs of all who are eligible for replacement the device. • Customer care support through telephone.