Gasser Ashraf

Donor Relations RepresentativeFull Time

• Job Details:• Enhancing Donor Satisfaction: Improving donor satisfaction by efficiently resolving issues and providing innovative solutions, ensuring a positive donation experience which increased donors satisfaction by 15%. • Communications and Compliance Management: Professionally overseeing donor communications while ensuring strict adherence to plasma donation protocols, in line with local and international standards. • Process Streamlining: Collaborating with internal teams to improve donor processes, enhancing efficiency and quality throughout the donation journey. • Awareness Building: Participating in organizing seminars and campaigns to educate the public on the importance of plasma donation in producing life-saving medicines for chronic diseases. • Recruitment and Training: Hiring and training staff to conduct awareness campaigns, encouraging community participation in plasma donation. • Financial Incentives Securing: Implementing an efficient system to transfer financial incentives directly to donors’ bank accounts via the NBE website, ensuring convenience and security. • CRM Mastery: Achieve proficiency in using the company’s CRM system to manage donor data and conduct training sessions for new colleagues to support the launch of their centers. • Weekly Reports: Develop and deliver detailed weekly reports to analyze key activities, performance metrics, and significant events, supporting data-driven decision making and process improvement.

AccountantFull Time

• Job Details:in 10th of Ramadan