GM
Ganna Moataz
Airline Reservation Officer at Al-Dorra Travel
Cairo, EgyptWork Experience
Al-Dorra Travel
Jan 2024 - Present -1 yr, 6 months
Egypt
- Job Details:Proficient in utilizing the Amadeus system. Handle customer inquiries and resolve complaints in a professional and timely manner. Collaborate with other team members to ensure excellent customer service.
Suez Canal Life Insurance
Jul 2023 - Dec 2023 -5 months
Egypt
- Job Details:Prospect and generate leads through various channels such as networking, referrals, and cold calling. Educate customers on the advantages of life insurance and provide customized solutions that align with their unique needs and financial objectives. Close sales and achieve monthly sales targets.
Misr Italia Properties
Aug 2022 - Jan 2023 -5 months
Egypt
- Job Details:Learn about Misr Italia Properties' projects, products, and sales processes through structured training programs. Provide support in preparing and delivering sales presentations to clients. Participate in promotional activities and events to enhance brand awareness and generate leads.
Finding Market Research
Jan 2022 - Jul 2022 -6 months
Egypt
- Job Details:Conduct surveys with individuals or groups of participants according to project requirements. Follow survey scripts and procedures accurately to ensure consistency and reliability of data collection. Record responses accurately and input data into electronic systems or databases.
Education
Bachelor's Degree in International Business Management
Sadat Academy for Management Sciences (SAMS)Jan 2024
Skills
Languages
Arabic
FluentEnglish
Intermediate