
Gamal Mahmoud Fahmy
Forex trader at Digital Cloud Platforms
Haram, Giza, EgyptWork Experience
Customer Service AdministratorFull Time
National bank of Egypt
Oct 2024 - Present -9 months
Egypt , Cairo
Customer Support RepresentativeFull Time
NATIONAL BANK OF EGYPT
Jan 2023 - May 2024 -1 yr, 4 months
Egypt , Giza
- Job Details:works with clients who have complaints, orders, or require information about products/services provided through the Bank. Answer customer inquiries, handling customers issues with efficiency and proper way, following up complicated customer calls when required and completing call notes and call reports as necessary and updating them in CRM Using the bank's systems such as Siebel, Flex cube, XCS, ACI,...etc.
Education
Bachelor's Degree in Finance
Helwan UniversityJan 2021
Skills
Languages
Arabic
FluentEnglish
Advanced