
Gamal Mohamed Elhanafy
Ecommerce manager
Stanley, Alexandria, EgyptWork Experience
E-commerce marketing ManagerFull Time
Omashah.com
May 2022 - Present -3 yrs, 2 months
Egypt , Alexandria
- Job Details: Managed digital accounts, including the planning, launching and optimization of Google Adwords and Facebook Ads campaigns across paid search, social and display channels. Analyzed engagement by using Google and Facebook Analytics to track success of our campaigns. Evaluated customer research, market conditions and competitor data. Reviewed new technologies and kept the company at the forefront of development in paid search marketing and remarketing. Created monthly Reports with analysis of performance of campaigns. Managed retail online stores businesses. Met preset customer goals through Ecommerce sale maximization. Marketed new product launches, sales, and promotions. Created and maintained e-Commerce budget, strategy and marketing plans.
E-commerce ManagerFull Time
- Job Details: Managed direct-to-consumer ecommerce business for high-end baby's diapers and detergents company. Responsible for leading the social channels strategy and building product roadmap. Drove 24% revenue growth and 36% sales growth. Created and maintained e-Commerce budget, strategy and marketing plans. Managed all aspects of the marketplace business across multiple platforms which include, competitor analysis, business analytics, and marketplace technologies. Managed all online activities with respect to, online presence, sales, conversion, managing internal data sources, margins, and reporting. Total oversight of order management, inventory, and ownership of payment. Ensure the prices of the products and the offers are updated in coordination with the team. Prepare reports checking the stocks of the products. Identify and report on key performance indicators, and opportunities for improvement on a regular basis.
Digital Marketing CoordinatorFull Time
Whiteboard101
Feb 2016 - Feb 2021 -5 yrs
Egypt , Cairo
- Job Details: Attracts potential customers by answering product and service questions; suggesting information about other products and services. We identified and executed improvements for processes, content, and lead generation. She has provided market research, forecasts, campaign results, and consumer trends. Implemented new competitive analysis and consumer trend reports increasing quarterly sales by 15%. Suggested new SEO tools which increased copywriters’ output by 25%. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains database by entering new and updated customer and account information.
Education
College Diploma in Marketing
American University in Cairo (AUC)Jan 2020
High School
AUC - School of Continuing EducationJan 2019 - Jan 2020 - 1 Year
Bachelor's Degree in Archaeology
Cairo University (CU)Jan 2009
Skills
Languages
English
Advanced
Training & Certifications
Career certificate in marketing from Auc
AUC - School of Continuing Education·2020Foundation certificate in Marketing
AUC - School of Continuing Education·2020Consumer Behavior
AUC-School of Continuing Education·2020Professional Selling Skills
AUC-School of Continuing Education·2020SCE Certificate of Achievement in Sales & Marketing
AUC·2020SCE Certificate of Achievement in Sales & Marketing
AUC - School of Continuing Education·2020Principles of Marketing
AUC-School of Continuing Education·2020