profile-img

Gamal Abdel Nasser Osman Mostafa

Quality Assurance Auditor

Shubra, Cairo, Egypt

Work Experience

  • Quality Assurance AuditorFull Time

    Vodafone International Services

    Oct 2014 - Jun 2016 -1 yr, 8 months

    Egypt , Giza

    • Job Details:Manage resources across the assigned protfolio (personnel schedules, varying account needs) • Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans • Develop strong working relationships with key Business stakeholders, internal and external • Oversee audits of key support processes within each account and recommends changes • Administration of applicable certification and training processes up to and including internal and client requirements • Ensure effective facilitation and coordination of calibration sessions; attend calibration or monitoring sessions as appropriate
  • Education

    • Bachelor's Degree in Languages

      Ain Shams University (ASU)

      Jan 2008 

    Skills

    • Six Sigma
    • TTT

    Languages

    • Italian

      Fluent
    • Arabic

      Fluent
    • English

      Advanced
    • Spanish

      Beginner
    Share this Profile