
Gamal Abdel Nasser Osman Mostafa
Quality Assurance Auditor
Shubra, Cairo, EgyptWork Experience
Quality Assurance AuditorFull Time
Vodafone International Services
Oct 2014 - Jun 2016 -1 yr, 8 months
Egypt , Giza
- Job Details:Manage resources across the assigned protfolio (personnel schedules, varying account needs) • Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans • Develop strong working relationships with key Business stakeholders, internal and external • Oversee audits of key support processes within each account and recommends changes • Administration of applicable certification and training processes up to and including internal and client requirements • Ensure effective facilitation and coordination of calibration sessions; attend calibration or monitoring sessions as appropriate
Education
Bachelor's Degree in Languages
Ain Shams University (ASU)Jan 2008