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Galal Shrief

Guest Relations Manager

Sahel, Cairo, Egypt

Work Experience

  • Guest Relations ManagerFull Time

    Cairo Hub Hostel

    Feb 2021 - Jul 2024 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:Currently welcoming clients warmly upon their arrival, ensuring a positive first impression. . Demonstrating proactive anticipation of guest needs and effectively building rapport to enhance their experience. Ensuring that all updated services and events are appropriately extended to guests based on their status. ⚫ Taking on the responsibility of training team members and sharing insights to elevate customer service standards. Providing valuable assistance with various tasks, including confirming travel arrangements, to streamline guest services.
  • CashierFull Time

    Diet house

    Dec 2017 - Jan 2020 -2 yrs, 1 month

    • Education

      • Bachelor's Degree in Arts

        Cairo University (CU)

        Jan 2021 

      Skills

      • Microsoft Programs
      • Hotel Booking
      • Hotel Management
      • Cashiering

      Languages

      • Arabic

        Fluent
      • English

        Intermediate
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