
Galal Shrief
Guest Relations Manager
Sahel, Cairo, EgyptWork Experience
Guest Relations ManagerFull Time
Cairo Hub Hostel
Feb 2021 - Jul 2024 -3 yrs, 5 months
Egypt , Cairo
- Job Details:Currently welcoming clients warmly upon their arrival, ensuring a positive first impression. . Demonstrating proactive anticipation of guest needs and effectively building rapport to enhance their experience. Ensuring that all updated services and events are appropriately extended to guests based on their status. ⚫ Taking on the responsibility of training team members and sharing insights to elevate customer service standards. Providing valuable assistance with various tasks, including confirming travel arrangements, to streamline guest services.
Education
Bachelor's Degree in Arts
Cairo University (CU)Jan 2021
Languages
Arabic
FluentEnglish
Intermediate