Galal Mostafa Selim

English Instructor at as a freelancer

Downtown, Cairo, Egypt

as a freelancer

Jan 2019 - Present -6 yrs, 6 months

Egypt , Cairo

Movie speaks

Feb 2018 - Oct 2018 -8 months

Egypt , Cairo

Job Details:• Deliver high quality English language learning and teaching using an up to date learning methods. • Develop effective teaching materials in line with learning objectives. • Monitor and evaluate students’ progress, achievement and to provide constructive feedback. • Evaluate assignments with reference to the grading criteria. • Give feedback to the module leader on the delivery and marking of assignments. • Develop effective classroom management, maintain comfortable and motivating learning environment. • Maintain student attendance records, grades, and other required records.

Teleperformance, Expedia Canada

Jun 2016 - May 2017 -11 months

Egypt , Cairo

Job Details:• Interact effectively with existing customers via Calls. • Helping customers according to their needs and budgets to get the best offer (hotels, flights, car rentals, activities and packages). • Handle customers’ complaints and issues with patience and empathy. • Booking using credit card info and sending the confirmation mail. • Be able to solve efficiently all the technical issues. • Record details of customer contacts and actions taken.