GH

Galal Hussein

Head of Customer Service Department at Telecom Egypt

Egypt

Work Experience

  • Head of Customer Service Department

    Telecom Egypt

    Aug 2015 - Present -9 yrs, 11 months

    Egypt

    • Job Details:Responsible for client meetings, problem-solving, and ensuring customer satisfaction.
  • Sales Department

    Telecom Egypt

    Aug 2013 - Aug 2015 -2 yrs

    Egypt

    • Job Details:Worked in the sales department, focusing on client acquisition and sales strategies.
  • Human Resources Department

    Telecom Egypt

    Aug 2004 - Aug 2013 -9 yrs

    Egypt

    • Job Details:Worked in the human resources department for 10 years, involved in various HR functions.
  • Education

    • Bachelor's Degree in Accounting

      Zagazig University (ZU)

      Jan 1998 - Jan 2002 - 4 yr

    Skills

    • Microsoft Office Package
    • Excellent communication skills in Spanish and English
    • Ability to learn quickly and communicate with others
    • Hardworking and effective

    Languages

    • Arabic

      Fluent
    • English

      Beginner
    • French

      Beginner
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