Galal El-Sayed

Sales Executive

• Job Details:Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients. Increased sales by building strong customer relationships and providing excellent service. Helped customers locate products and checked store system for merchandise at other sites. Assisted customers in making informed decisions by offering detailed product knowledge and comparisons. Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences. Assisted customers with prompt and polite support in-person and via telephone. Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff. Kept up-to-date records of daily sales activities, monitoring progress towards individual goals. Processed transactions accurately while maintaining a high level of customer service. Fielded customer questions to share information about products, availability, and pricing. Met and exceeded sales targets consistently, contributing to overall team success. Collaborated with team members to achieve a cohesive and efficient store environment. Built rapport with repeat customers, fostering long-term loyalty to the brand. Executed visual merchandising strategies to attract customers and drive sales. Fostered positive shopping environment, leading to high customer satisfaction scores. Conducted product demonstrations, significantly boosting daily sales figures. Resolved customer complaints with empathy and professionalism, maintaining positive store reputation. Listened to customer needs and desires to identify and recommend optimal products. Engaged in friendly conversation with customers to better uncover individual needs. Managed efficient cash register operations. Developed strong rapport with customers and created positive impression of business. Performed cash, card, and check transactions to complete customer purchases.