Galal Ashraf

operations manager

• Job Details:I supervise the (cs), (fm), (lm), and warehouse teams. Monitoring their work and reports to ensure smooth operations and achieve our objectives.

senior operations specialist

• Job Details:Actively engaged with customers to address their inquiries and resolve issues promptly, ensuring high levels of customer satisfaction. Communicated effectively with vendors to prepare and organize orders, ensuring seamless order processing and timely delivery. Liaised with shipping companies to coordinate delivery schedules, ensuring timely and accurate delivery of goods to meet business needs.

operations specialist

• Job Details:Maintained proactive communication with customers to address their concerns and resolve issues promptly, ensuring a positive and seamless customer experience. Actively collaborated with shipping companies to ensure timely and accurate deliveries, enhancing the overall delivery experience. Managed inventory levels meticulously and ensured proper ordering of supplies, supporting uninterrupted operations and resource availability.