Basic Info

Gaber Moatamed

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Activation Specialist Fixed Broad Band at Orange Egypt

Experience Details

Activation Specialist Fixed Broad Band

Customer Service/Support, Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Orange Egypt (multinational)

Egypt

More than 1000 employees

Telecommunications, Computer Hardware, Computer Software

N/A

Dec 2015 to present (1 year 10 months)
Technical Support at TeData

Experience Details

Technical Support

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

TeData

Egypt

501-1000 employees

Telecommunications, Computer Networking

N/A

Aug 2015 to Dec 2015 (4 months)
HelpDesk at HighTech

Experience Details

HelpDesk

Engineering - Telecom/Technology, IT/Software Development, Administration

Experienced (Non-Manager)

N/A


Company Details

HighTech

Egypt

1-10 employees

Computer Networking , Computer Hardware

N/A

Jun 2008 to Jul 2013 (5 years 1 month)

Education

Faculty Of Education in English

Education Details

Faculty Of Education

English

Minufiya University, Egypt

C / Good / 65 - 75%

N/A

N/A

Minufiya University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

AbdElmoniem Reyad

Egypt

2008

A / Excellent / 85 -100%

N/A

AbdElmoniem Reyad
2008

Certifications

Help Desk
Jul 2012

Certificate details

Help Desk

Jul 2012

95 out of 100

N/A

N/A

Self Study

Maintain Computer HardWare And SoftWare

Certificate details

Star Of The Quarter

Nov 2016

100 out of 100

N/A

N/A

Orange Egypt

Best Employee For 3 Months

Certificate details

Star Of The Month

Sep 2016

120 out of 100

N/A

N/A

Orange Egypt

N/A

Training and Courses

Training/Course Details

CCNA

Jul 2015

Self Study

Network Course

Training/Course Details

MCSA 2012

Jul 2016

Self Study

MicroSoft Course

Training/Course Details

Call Center

Aug 2013

Etisal Company

Customer service

Training/Course Details

Customer Service Over Phone

Dec 2015

Orange Egypt

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Activation Specialist Fixed Broad BandAdministrationAll Of PeobleArabicCCNACall CenterComputer HardwareComputer NetworkingComputer SoftwareCustomer ServiceCustomer Service Over PhoneCustomer SupportEnglishHelp DeskHelpDeskITInstallationLeaderLifeMCSAMCSA 2012MaintenanceMicrosoft OfficeMy SelfOrange EgyptOrganizerPlannerProblem SolverQuite MusicQuraanRepairSoftware DevelopmentStar Of The MonthStar Of The QuarterSupportSupportiveTechnical SupportTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

HelpDesk

HelpDesk

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Customer Support

Customer Support

: Advanced

: Medium

:

1-3 years

MCSA

MCSA

: Intermediate

: Extreme - I love it!

:

1-3 years

CCNA

CCNA

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

HelpDesk

HelpDesk

: Expert

: Extreme - I love it!

:

5-7 years

English

English

: Advanced

: Extreme - I love it!

:

More than 7 years

MCSA

MCSA

: Intermediate

: Extreme - I love it!

:

1-3 years

CCNA

CCNA

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Planner, Organizer, Problem Solver, Supportive

Online Presence

gaber ibrahimgaber.moatamed@facebookgaber.moatamed@hotmail.com

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