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Gaber Ibrahim

IT Administrator (Asterisk Administrator)

Cairo, Egypt
  • Technical Support
  • Microsoft Office
  • CCNA
  • Mikrotik
  • Avaya and Nortel Firmware and configuration

Work Experience

  • IT Administrator at Raya Contact center

    Jun 2018 to present · 1 Years 4 Months
  • IT HelpDesk at Teleconnect

    Sep 2017 to Jun 2018 · 9 Months
  • Activation Specialist Fixed Broad Band at Orange Egypt

    Dec 2015 to Sep 2017 · 1 Years 9 Months
  • Technical Support at TeData

    Jul 2015 to Dec 2015 · 5 Months

Education

  • Faculty Of Education in English

    Minufiya University - Egypt 2008 to 2013 · 5 Years
  • High School - Thanaweya Amma

    AbdElmoniem Reyad - Egypt 2008

Achievments

Star Employee (Star of the month) & Best employee for three months

Skills
Tools and Fields of Expertise

  • Technical Support
  • Microsoft Office
  • CCNA
  • Mikrotik
  • Avaya and Nortel Firmware and configuration
  • Elastix Server
  • Asterisk Administrator
  • English
  • Avaya BPX
  • Goautodial
  • SCCM
  • Linux Ubuntu OS
  • MCSA
  • CCNA
  • ESXI (Vmware)
  • Customer Support

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • SCCM

    Self study · 2019
  • ESxi

    Raya Contact center · 2019
  • Goautodial server

    Teleconnect Company · 2018
  • Mikrotik Firewall

    Teleconnect · 2018
  • Elastix Voip Server

    teleconnect company · 2017
  • IT Sales

    Computek · 2016
  • MCSA 2012

    Self Study · 2016
  • Customer Service Over Phone

    Orange Egypt · 2015
  • CCNA

    Self Study · 2015
  • Call Center

    Etisal Company · 2013
  • Sql server 2012

    Puoneer · 2013
  • Technical Support

    Self Study · 2012
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