GM
Gaber Mohamed
IT Help Desk
Cairo, EgyptWork Experience
Samco Construction Company
Nov 2022 - Jun 2023 -7 months
Egypt
- Job Details:Provided technical support for users, focusing on troubleshooting software, hardware, and network issues. Maintained and updated IT systems, ensuring smooth operations across departments. Assisted in setting up and configuring new hardware and software, improving user efficiency.
The Bridge Egypt
Jun 2020 - Oct 2020 -4 months
Egypt
- Job Details:Managed property listings. Assisted clients in property selection. Conducted market analysis to optimize pricing strategies. Negotiated favorable deals, ensuring high client satisfaction. Prepared transaction documents.
Zamalek Club
Oct 2017 - Nov 2022 -5 yrs, 1 month
Egypt
- Job Details:Ensured the safety of visitors by monitoring pool areas and responding to emergencies. Trained new lifeguards in safety protocols and emergency response procedures.
Education
Bachelor's Degree in Information and Systems
Future AcademyJan 2018 - Jan 2022 - 4 yr
Skills
- Microsoft Office suite
- Hardware Troubleshooting
- Network Configuration
- Help Desk Systems
- Software Installation & Support
- Communication
- Teamwork
- Adaptability
- Customer Service
- Problem-Solving
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Languages
Arabic
FluentEnglish
Intermediate