GHAZI ghazi

General ManagerFull Time

• Job Details:Responsibilities:  The overall running of the hotel  Hiring and management of the hotel management team  Management of the: Hotel staff; Finance and budgets; Marketing and sales  Renovations, maintenance and projects .  Oversee the operations functions of the hotel, as per the Organizational chart.  Hold regular briefings and meetings with all head of departments.  Ensure full compliance to Hotel operating controls, policies, procedures and service standards.  Lead all key property issues including capital projects, customer service and refurbishment.  Handling complaints, and oversee the service recovery procedures.  Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.  Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.  Ensure all decisions are made in the best interest of the hotels and management.  Deliver hotel budget goals and set other short and long term strategic goals for the property.  Developing improvement actions, carry out costs savings.  A strong understanding of P&L statements and the ability to react with impactful strategies  Closely monitor the hotel's business reports on a daily basis and take decisions accordingly.  Ensure that monthly financial outlook for Rooms, Food & Beverage, Admin & General, on target.