Basic Info

Islam Mahgoub

9 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Personal Assistant to Deputy Chairman at KCCEC Engineering & Contracting CO

Experience Details

Personal Assistant to Deputy Chairman

Administration

Experienced (Non-Manager)

 Support the daily activities of the Deputy Chairman
 Maintain, prepare & update daily, weekly & monthly agendas of the deputy Chairman
 Maintain a record of priorities of departments in relation to the Deputy Chairman’s Agenda
 Arrange meetings on behalf of the deputy Chairman & keep relevant records
 Attend meetings with the Deputy Chairman and take minutes of meetings
 To monitor & manage issues which arise and liaise with the relevant people
 Provide Back Office Support in preparation for foreign business trips
 Assistance in general communication with clients & partners.
 Interacting with a variety of business associates
 Experience and general business acumen
 Represents at times the Deputy Chairman


Company Details

KCCEC Engineering & Contracting CO

Sabhan, Kuwait

501-1000 employees

Construction - Industrial Facilities and Infrastructure

N/A

Mar 2015 to present (1 year 9 months)
Deputy Marketing Director at Swiss Group Of Companies

Experience Details

Deputy Marketing Director

Marketing/PR/Advertising

Manager

Develop and implement specific programs to drive volume and margin growth and brand recognition.
Effectively manage food service distribution network to deliver sales plan for territory.
 Create demand for distributors, restaurants and hotels across the U.S. and internationally for unique branded specialty beef, commodity beef and pork products.
Work closely with Agri Beef Marketing to build presentation models that best market products, including menus, restaurant traffic building, syndicated data, advertising, and promotion.
Maintain and grow current account relationships, at all levels of partnerships
Attend and promote company products at food shows both inside, and outside, the U.S.
Evaluate effectiveness of sales plans and promotions; make changes as needed; analyze data to identify business trends.
Communicate regularly with accounts to negotiate prices, promotions, convey market information, perform business reviews and generate interest in products


Company Details

Swiss Group Of Companies (multinational)

San Paolo, Brazil

11-50 employees

Import and Export

http://www.swissgroupbrazil.com.br/

Jun 2013 to Feb 2015 (1 year 8 months)
Deputy Sales Manager at ALD Automotive

Experience Details

Deputy Sales Manager

Marketing/PR/Advertising

Manager

Explaining vehicle features, controls, accessories and benefits to customers.
Conducting daily and weekly sales meetings with showroom sales staff.
Determining individual and team sales goals.
Ensuring that accurate customer data is kept in administrative databases.
Finding out a customer’s vehicle needs through talking to them.
Arranging for vehicles to be delivered to customers on time.
 Developing and coordinating best practice for the most efficient and effective
sales approach


Company Details

ALD Automotive (multinational)

Cairo, Egypt

More than 1000 employees

Automotive

http://www.aldautomotive.com/

Feb 2009 to May 2013 (4 years 2 months)
Personal Loan team leader at Al Mashriq Bank

Experience Details

Personal Loan team leader

Banking, Sales/Retail

Manager

Achieve monthly sales targets of the TEAM.
Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.
Identify and develop opportunities to maximize penetration in key organizations.
Ensure staff achieves all KPI and KPA standards that include phone calls and face-to-face visits besides monthly financial targets.
Coach staff by joint visits, train on product and credit policy, upskill staff on sales objections and presentations.
Control daily activity i.e. Calls, Appointments, Meetings, Closures, References, Cross Sells of all the team members to achieve targeted sales numbers for the team.
Present and sell all personal banking products and services to potential customers in an ethical structured and professional manner.
Acting as an external personal contact between the bank and its existing and potential markets.
Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
Record keeping of all sales activities in Daily Sales Reports and update CRM for leads and contacts.
Ensure Team participation in all activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean and rewards celebrations


Company Details

Al Mashriq Bank

Cairo, Egypt

N/A

Banking

http://www.mashreqbank.com/egypt/ar/

Aug 2008 to Jan 2009 (5 months)
Senior retail Account officer at BNP Paribas Egypt Bank

Experience Details

Senior retail Account officer

Banking, Marketing/PR/Advertising , Sales/Retail

Senior Management (e.g. VP, CEO)

managing, recruiting, and coaching teams of people 
dealing with customer complaints that can't be solved by the front line staff 
implementing the new products, services and processes devised by head office 
representing the bank within the wider community and building relevant contacts 
opening and closing the branch daily and ensuring that the premises are fit for business 
meeting sales targets and managing budgets 
 dealing with customers queries face to face, over the telephone or in writing
serving customers at the counter 
understanding customer needs, recommending suitable products and making sales 
processing paperwork from sales, change of customer details, closure of accounts and so on 
learning about new products, services and processes


Company Details

BNP Paribas Egypt Bank

Cairo, Egypt

N/A

Banking

http://www.bnpparibas.com/en/bnp-paribas-egypt

Dec 2006 to Aug 2008 (1 year 8 months)
Operation officer at Al Watany Bank Of Egypt ( NBK currently )

Experience Details

Operation officer

Banking

Entry Level

Assists in resolving customer problems beyond the supervisory level in all operational areas.
Performs BSA enhanced due diligence through daily monitoring of various customer transaction reports.
Monitors debit/ATM fraud alerts and takes appropriate action
Assists customers with fraud and/or identity theft issues
Assists with administering deposit regulations.
Monitors Internet Banking transfers daily
Oversees bank security and surveillance. Serves as main point of contact for after hour security issues.
Oversees and maintains the administration of the debit and ATM card programs.
Backup in administering SWEEP account procedures.
Handles Regulation E disputes and adjustments for the bank’s customers.
Backs up 945 withholding payment processing
Manages the operation, security, servicing, and balancing of all remote bank ATMs.
Reviews the disposition of the daily customer overdraft report.
Balances and reconciles various bank accounts.
Completes and files various bank reports on a quarterly basis.
Participates in monthly branch manager meetings.
Processes daily incoming and outgoing ATM adjustments
Performs daily, weekly, monthly and quarterly reporting required of the ATM program.
Participates in training seminars in all operations areas


Company Details

Al Watany Bank Of Egypt ( NBK currently )

Cairo, Egypt

N/A

Banking

http://www.nbk.com.eg/

Jun 2005 to Dec 2006 (1 year 6 months)
Operation Officer at National Societe General Bank (NSGB) Life Insurance

Experience Details

Operation Officer

Banking

Entry Level

Checking for daily incoming swift messages and inputting of incoming funds to the system and generate daily a list of customers’ time deposits maturing the same day and act according to the given instructions by the customers.
Handling of customers’ instructions on a daily basis; inputting the data to the System correctly, and creating swift message accordingly to be sent through the correspondent bank to beneficiary’s bank.
Provide information to customers concerning the documentation needed for account opening.
For account opening requests, we must notify customers of what documentation is required. The process of Customer identification, verification and acceptance is done hand in hand with the advice and assistance of the Legal and Compliance Department, adhering to the AML/CFT Policies.
Perform foreign exchange transactions for customers according their needs and instructions.
Updating customers’ accounts constantly and assist the Department whenever necessary, on daily basis


Company Details

National Societe General Bank (NSGB) Life Insurance

Cairo, Egypt

N/A

Insurance, Banking

http://www.qnbalahli.com/Pages/default.aspx

Apr 2005 to Jun 2005 (2 months)

Achievements


Many commodities sold from our Company to international buyers


Our sales was number one inside our Organization


our team was number one in ( personal Loans ) inside al Mashriq Bank


We Made a payroll transaction with Egyptian Ministry of Finance for 7 Billion Egyptian Pounds yearly, transfer from them Ministry to our bank using our bank products


Education

High School - American diploma

High School Details

American diploma

american university in cairo

Egypt

2006

C / Good / 65 - 75%

N/A

american university in cairo
2006
Business Managment in Small&Medium; Projects

Education Details

Business Managment

Small&Medium; Projects , Business administration

Modern Academy, Egypt

C / Good / 65 - 75%

Personal Management  Marketing  Financial Management  Investment Risk Management  Managerial Accounting II  International Financial  Anti Money Laundry

Managerial Control, Investment Policies, Feasibility study, Industrial Costing System  Operations Management, General Administration, Resources Management, Sales Coordination

Modern Academy
1999 - 2004

Certifications

Certificate details

English Studies Division

Jul 2006

70 out of 100

N/A

N/A

The American University in Cairo

English courses

Training and Courses

Training/Course Details

Anti Money Landury

Apr 2007

Centeral Bank Of Egypt

N/A

This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

ALD AutomotiveAdministrationAnti Money LanduryArabicAutomotiveBankingBusiness AdministrationBusiness DevelopmentCats&dogs;ComputerConstruction - Industrial Facilities And InfrastructureCreativeCustomer ServiceDeputy Marketing DirectorDeputy Sales ManagerEnglishEnglish Studies DivisionImport And ExportInsuranceInternetKidsLeaderMarketingMicrosoft OutlookMicrosoft WordOperation OfficerOrganizerPersonal Assistant To Deputy ChairmanPersonal Loan Team LeaderProblem SolverPublic Relations (PR)RetailRetail BankingSalesSenior Retail Account OfficerSmall&Medium; ProjectsSoccerSwimmingSwiss Group Of CompaniesTeam PlayerTravelingWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

5-7 years

Banking

Banking

: Expert

: Extreme - I love it!

:

More than 7 years

Public Relations (PR)

Public Relations (PR)

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

5-7 years

Retail Banking

Retail Banking

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

Automotive

Automotive

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Creative, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=64782163&trk=nav_responsive_tab_profilehttps://www.facebook.com/profile.php?id=100005170007140&sk=abouthttp://www.bayt.com/en/mycvs/

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