Basic Info

Islam Mahgoub

9 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Business Development Trader at Swiss Group Of Companies

Experience Details

Business Development Trader

Marketing/PR/Advertising

Manager


Formulate, plan, develop and implement the firm’s fundraising/marketing strategy 
 Analyze prospective clients universe to identify specific product opportunities based on the client’s
Target asset allocation and current line-up of managers
Develop wide reaching family office marketing plan
 Develop and manage investor relationships
 Prepare client-specific sales strategy and marketing materials
Develop service model and infrastructure for marketing and client service functions
Report at regular intervals to the CEO
 Developing strategies and setting goals to hit fundraising targets
 Finding people to invest money
 Keeping in touch with existing investors and stakeholders
Budgeting incoming and outgoing money
Writing proposals that could attract money, including applications for grants
Preparing and giving presentations
 Liaising with the fundraising team
Overseeing events and campaigns


Company Details

Swiss Group Of Companies (multinational)

Cairo, Egypt

11-50 employees

Import and Export

http://www.swissgroupbrazil.com.br/

Feb 2009 to present (8 years 5 months)
Assistant Team Leader - Personal Loan at Al Mashriq Bank

Experience Details

Assistant Team Leader - Personal Loan

Banking, Sales/Retail

Manager

Achieve monthly sales targets of the TEAM.
Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.
Identify and develop opportunities to maximize penetration in key organizations.
Ensure staff achieves all KPI and KPA standards that include phone calls and face-to-face visits besides monthly financial targets.
Coach staff by joint visits, train on product and credit policy, upskill staff on sales objections and presentations.
Control daily activity i.e. Calls, Appointments, Meetings, Closures, References, Cross Sells of all the team members to achieve targeted sales numbers for the team.
Present and sell all personal banking products and services to potential customers in an ethical structured and professional manner.
Acting as an external personal contact between the bank and its existing and potential markets.
Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
Record keeping of all sales activities in Daily Sales Reports and update CRM for leads and contacts.
Ensure Team participation in all activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean and rewards celebrations


Company Details

Al Mashriq Bank

Cairo, Egypt

501-1000 employees

Banking

http://www.mashreqbank.com/egypt/ar/

Aug 2008 to Jan 2009 (5 months)
Compliance Officer & Retail Account Officer at BNP Paribas Egypt Bank

Experience Details

Compliance Officer & Retail Account Officer

Banking, Marketing/PR/Advertising , Sales/Retail

Senior Management (e.g. VP, CEO)

managing, recruiting, and coaching teams of people 
dealing with customer complaints that can't be solved by the front line staff 
implementing the new products, services and processes devised by head office 
representing the bank within the wider community and building relevant contacts 
opening and closing the branch daily and ensuring that the premises are fit for business 
meeting sales targets and managing budgets 
 dealing with customers queries face to face, over the telephone or in writing
serving customers at the counter 
understanding customer needs, recommending suitable products and making sales 
processing paperwork from sales, change of customer details, closure of accounts and so on 
learning about new products, services and processes


Company Details

BNP Paribas Egypt Bank

Cairo, Egypt

More than 1000 employees

Banking

http://www.bnpparibas.com/en/bnp-paribas-egypt

Dec 2006 to Aug 2008 (1 year 8 months)
Operation officer at Al Watany Bank Of Egypt ( NBK currently )

Experience Details

Operation officer

Banking

Entry Level

Assists in resolving customer problems beyond the supervisory level in all operational areas.
Performs BSA enhanced due diligence through daily monitoring of various customer transaction reports.
Monitors debit/ATM fraud alerts and takes appropriate action
Assists customers with fraud and/or identity theft issues
Assists with administering deposit regulations.
Monitors Internet Banking transfers daily
Oversees bank security and surveillance. Serves as main point of contact for after hour security issues.
Oversees and maintains the administration of the debit and ATM card programs.
Backup in administering SWEEP account procedures.
Handles Regulation E disputes and adjustments for the bank’s customers.
Backs up 945 withholding payment processing
Manages the operation, security, servicing, and balancing of all remote bank ATMs.
Reviews the disposition of the daily customer overdraft report.
Balances and reconciles various bank accounts.
Completes and files various bank reports on a quarterly basis.
Participates in monthly branch manager meetings.
Processes daily incoming and outgoing ATM adjustments
Performs daily, weekly, monthly and quarterly reporting required of the ATM program.
Participates in training seminars in all operations areas


Company Details

Al Watany Bank Of Egypt ( NBK currently )

Cairo, Egypt

More than 1000 employees

Banking

http://www.nbk.com.eg/

Jun 2005 to Dec 2006 (1 year 6 months)
Insurance Officer at National Societe General Bank (NSGB) Life Insurance

Experience Details

Insurance Officer

Banking

Entry Level


 Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
 Check computations of interest accrued, premiums due, and settlement surrender on loan values.
 Collect initial premiums and issue receipts.
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
Compose business correspondence for supervisors, managers and professionals.
Correspond with insured or agent to obtain information or inform them account status or changes.
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
Interview clients and take their calls in order to provide customer service and obtain information on claims.
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
Notify insurance agent and accounting department of policy cancellation.
 Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
 Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
 Process and record new insurance policies and claims.
 Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
 Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
 Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts


Company Details

National Societe General Bank (NSGB) Life Insurance

Cairo, Egypt

501-1000 employees

Insurance, Banking

http://www.qnbalahli.com/Pages/default.aspx

Apr 2005 to Jun 2005 (2 months)

Achievements


Many commodities sold from our Company to international buyers


our team was number one in ( personal Loans ) inside al Mashriq Bank


We Made a payroll transaction with Egyptian Ministry of Finance for 7 Billion Egyptian Pounds yearly, transfer from them Ministry to our bank using our bank products


Education

High School - American diploma

High School Details

American diploma

american university in cairo

Egypt

2006

C / Good / 65 - 75%

N/A

american university in cairo
2006
Business Managment in Small&Medium; Projects

Education Details

Business Managment

Small&Medium; Projects , Business administration

Modern Academy, Egypt

C / Good / 65 - 75%

 Marketing Essentials Human Resource Management Global Business Environment Statistics for Management Global Business Management Statistics for Management

Global Business Management Statistics for Management Research Project Business Strategy Marketing II Budget / business planning

Modern Academy
1999 - 2004

Certifications

Certificate details

English Studies Division

Jul 2006

70 out of 100

N/A

N/A

The American University in Cairo

English courses

Training and Courses

Training/Course Details

Anti Money Landury

Jul 2007

Centeral Bank Of Egypt

N/A

Training/Course Details

Central Bank Of Egypt

Apr 2007

Anti Fraud Currencies

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Anti Money LanduryArabicAssistant Team Leader - Personal LoanAutomotiveBankingBusiness AdministrationBusiness DevelopmentBusiness Development TraderCats&dogs;Central Bank Of EgyptCompliance Officer & Retail Account OfficerComputerCreativeCustomer ServiceEnglishEnglish Studies DivisionImport And ExportInsuranceInsurance OfficerInternetKidsLeaderMarketingMicrosoft OutlookMicrosoft WordOperation OfficerOrganizerProblem SolverPublic Relations (PR)RetailRetail BankingSalesSmall&Medium; ProjectsSoccerSwimmingSwiss Group Of CompaniesTeam PlayerTravelingWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

5-7 years

Banking

Banking

: Expert

: Extreme - I love it!

:

More than 7 years

Public Relations (PR)

Public Relations (PR)

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

5-7 years

Retail Banking

Retail Banking

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

Automotive

Automotive

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Creative, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=64782163&trk=nav_responsive_tab_profilehttps://www.facebook.com/profile.php?id=100005170007140&sk=abouthttp://www.bayt.com/en/mycvs/

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