Fouad Magdi Fouad Mohamed

Senior Solution Development & 2nd Line Support SpecialistFull Time

• Job Details:Professional Particulars Profile Synopsis • 9+ years of experience in Banking Back-Office • Experience in a Business Analyst role in Smart Cards Processing sector. • Strong Business Analysis skills with ability to define business and technical requirements. • Good customer facing, strong written communication and interpersonal skills at all levels. • Ability to manage relationships and expectations of the customer and work with staff at all levels. • Professional experience spanning multiple roles including Business & Requirements Analysis and Professional Services. • End to end project life cycle experience. • Good experience in change and release management activities for projects and change requests. • Good working experiences in multinationals and multicultural environments. • Excellent skills in converting a customer requirement into a quality solution. • Fully proficient in performing training, coaching and development for Team members.