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Firas Najjar

Project Management Senior Specialist

Abu Dhabi, United Arab Emirates

Work Experience

  • Project Management Senior SpecialistFull Time

    Abu Dhabi Digital Authority

    Jan 2017 - May 2021 -4 yrs, 4 months

    United Arab Emirates , Abu Dhabi

    • Job Details:• IT Applications Manager • IT Operations Manager • Prepared and Managed SLAs and KPIs • Develop and manage Operating Models • Managed Contracts and Budgets • Change Advisory Board Member • Developed, managed, and enhanced Processes
  • Projects Manager – ITFull Time

    Abu Department of Economic Development

    Jun 2013 - Dec 2020 -7 yrs, 6 months

    United Arab Emirates , Abu Dhabi

    • Job Details:• IT Projects Manager • GIS Roadmap Manager • Data Manager • Business Relations Manager • Managing team of nine
  • IT ManagerFull Time

    Third Group Consultancy Engineering

    Mar 2013 - Jun 2013 -3 months

    United Arab Emirates , Abu Dhabi

    • Job Details:A three-month contract • Built the IT Department • Selected Technologies and Infrastructure • Prepared policies and procedures • Trained employees in UAE and Jordan • Prepared training material, guides, videos, and PPPs
  • Group IT ManagerFull Time

    MICCO Group

    Feb 2011 - Mar 2013 -2 yrs, 1 month

    United Arab Emirates , Abu Dhabi

    • Job Details:A group of 7 companies (Logistics, Catering, Restaurants, Recruitment, and Hospitality) • Built the IT Department • Managed contracts and budgets • Created Policies, Procedures and Standards • Built and managed DC and DR
  • Education

    • MSc in Management Information Systems

      Florida State University

      Jan 2008 - Jan 2010 - 2 yr

    • BSc in Computer Information Systems

      Amman Private University

      Jan 1993 - Jan 1997 - 4 yr

    Achievements

    Migrated Business Licensing System from the legacy servers and storage to a 70 million top of the line server and storage solution (PureFlex from IBM). No one was able to deliver the project for 2 years, which added more pressure on the IT Department. The project was critical and sensitive due to the 40+ Government Entities using the system and the sensitivity of the data. With proper planning and team commitment, I was able to deliver the project in 4 months. Group Transformation (@ MICCO) In 2013, I was entrusted to transform a group of companies’ systems and infrastructure from using Excel and DOS to the implementation of 26 state of the art systems, within a two-year plan. The companies have different businesses: Cargo, Catering, Hospitality services, Recruitment, and Restaurants. The project included implementing DC and DR sites and connecting 22 locations within Abu Dhabi and Qatar on the same network. The stems included: ERP, Time Attendance, Access Control, GPS, HRMS, ITSM, etc

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • PMP

      PMI·2014
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