
Firas Najjar
Project Management Senior Specialist
Abu Dhabi, United Arab EmiratesWork Experience
Project Management Senior SpecialistFull Time
Abu Dhabi Digital Authority
Jan 2017 - May 2021 -4 yrs, 4 months
United Arab Emirates , Abu Dhabi
- Job Details:• IT Applications Manager • IT Operations Manager • Prepared and Managed SLAs and KPIs • Develop and manage Operating Models • Managed Contracts and Budgets • Change Advisory Board Member • Developed, managed, and enhanced Processes
Projects Manager – ITFull Time
Abu Department of Economic Development
Jun 2013 - Dec 2020 -7 yrs, 6 months
United Arab Emirates , Abu Dhabi
- Job Details:• IT Projects Manager • GIS Roadmap Manager • Data Manager • Business Relations Manager • Managing team of nine
IT ManagerFull Time
Third Group Consultancy Engineering
Mar 2013 - Jun 2013 -3 months
United Arab Emirates , Abu Dhabi
- Job Details:A three-month contract • Built the IT Department • Selected Technologies and Infrastructure • Prepared policies and procedures • Trained employees in UAE and Jordan • Prepared training material, guides, videos, and PPPs
Group IT ManagerFull Time
MICCO Group
Feb 2011 - Mar 2013 -2 yrs, 1 month
United Arab Emirates , Abu Dhabi
- Job Details:A group of 7 companies (Logistics, Catering, Restaurants, Recruitment, and Hospitality) • Built the IT Department • Managed contracts and budgets • Created Policies, Procedures and Standards • Built and managed DC and DR
Education
MSc in Management Information Systems
Florida State UniversityJan 2008 - Jan 2010 - 2 yr
BSc in Computer Information Systems
Amman Private UniversityJan 1993 - Jan 1997 - 4 yr
Achievements
Migrated Business Licensing System from the legacy servers and storage to a 70 million top of the line server and storage solution (PureFlex from IBM). No one was able to deliver the project for 2 years, which added more pressure on the IT Department. The project was critical and sensitive due to the 40+ Government Entities using the system and the sensitivity of the data. With proper planning and team commitment, I was able to deliver the project in 4 months. Group Transformation (@ MICCO) In 2013, I was entrusted to transform a group of companies’ systems and infrastructure from using Excel and DOS to the implementation of 26 state of the art systems, within a two-year plan. The companies have different businesses: Cargo, Catering, Hospitality services, Recruitment, and Restaurants. The project included implementing DC and DR sites and connecting 22 locations within Abu Dhabi and Qatar on the same network. The stems included: ERP, Time Attendance, Access Control, GPS, HRMS, ITSM, etc
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
PMP
PMI·2014