FA
Feeby Salama Aziz
Operations Manager at Travco
New Cairo, Cairo, EgyptWork Experience
Operations ManagerFull Time
Mar 2016 - Present -9 yrs, 4 months
Egypt , Giza
- Job Details:• Discuss clients’ requirements and consult them on worldwide destinations, tours, accommodations and flights • Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service. • Arrange all tours details; itinerary, accommodation, sightseeing, transfers, and visas procedures • Arrange different packages with all the required details • Very well oriented to all GDS Systems • Very well oriented with Amadeus system and flight bookings • Dealing with corporate company and arrange all their needs • Following up guest comments, guest complaints and VIP accommodations. • Arranging conferences and meeting facilities • Distribute works to Assistants for action and supervising them • Supervising staff and keen to tiny details • Ticketing using Amadeus system • Arranging groups , with all required details
Operations Supervisor Travco New Cairo BranchFull Time
Sep 2010 - Mar 2013 -2 yrs, 6 months
Egypt , Giza
Senior Tour Operator Travco Heliopolis BranchFull Time
Mar 2008 - Sep 2010 -2 yrs, 6 months
Egypt , Giza
Secretary for the Operations ManagerFull Time
Travcotels
Jan 2001 - Feb 2006 -5 yrs, 1 month
Egypt , Cairo
- Job Details:• Handling all sorts of correspondences and preparing general reports. • Organizing appointments and arranging travel schedules • Maintain an accurate and effective filing system. • Following up all affairs related to contracting with the new suppliers. • Assist in dealing with all problems faced the suppliers
Training as a SecretaryFull Time
Orascom Trading
Sep 1999 - Jan 2001 -1 yr, 4 months
Egypt , Cairo
- Job Details:• Writing, sending, receiving and distributing: faxes and e-mails. • Assist in handling tenders offers, purchase orders and customer orders. • Assist in follow up the warehouse movement (transaction in and out). • Entering and organizing data using a computer system
Education
B.A in Spanish in Languages
Ain Shams University (ASU)Jan 1999
Achievements
Digital Marketing Studies Content Writer
Languages
Arabic
FluentEnglish
AdvancedFrench
IntermediateSpanish
Intermediate
Training & Certifications
Digital Marketing
From Udacity and Egypt FWD·2020Improve SEO for your wesite
LinkedIn·2020Amadeus
2014Customer Service
Travco Holidays·2014Destination Awarness
Travco Holidays·2012