FA

Feeby Salama Aziz

Operations Manager at Travco

New Cairo, Cairo, Egypt

Work Experience

Travco

  • Operations ManagerFull Time

    Mar 2016 - Present -9 yrs, 4 months

    Egypt , Giza

    • Job Details:• Discuss clients’ requirements and consult them on worldwide destinations, tours, accommodations and flights • Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service. • Arrange all tours details; itinerary, accommodation, sightseeing, transfers, and visas procedures • Arrange different packages with all the required details • Very well oriented to all GDS Systems • Very well oriented with Amadeus system and flight bookings • Dealing with corporate company and arrange all their needs • Following up guest comments, guest complaints and VIP accommodations. • Arranging conferences and meeting facilities • Distribute works to Assistants for action and supervising them • Supervising staff and keen to tiny details • Ticketing using Amadeus system • Arranging groups , with all required details
  • Operations Supervisor Travco New Cairo BranchFull Time

    Sep 2010 - Mar 2013 -2 yrs, 6 months

    Egypt , Giza

    • Senior Tour Operator Travco Heliopolis BranchFull Time

      Mar 2008 - Sep 2010 -2 yrs, 6 months

      Egypt , Giza

      • Tour Operator Travco Heliopolis BranchFull Time

        Apr 2006 - Mar 2008 -1 yr, 11 months

        Egypt , Giza

      • Secretary for the Operations ManagerFull Time

        Travcotels

        Jan 2001 - Feb 2006 -5 yrs, 1 month

        Egypt , Cairo

        • Job Details:• Handling all sorts of correspondences and preparing general reports. • Organizing appointments and arranging travel schedules • Maintain an accurate and effective filing system. • Following up all affairs related to contracting with the new suppliers. • Assist in dealing with all problems faced the suppliers
      • Training as a SecretaryFull Time

        Orascom Trading

        Sep 1999 - Jan 2001 -1 yr, 4 months

        Egypt , Cairo

        • Job Details:• Writing, sending, receiving and distributing: faxes and e-mails. • Assist in handling tenders offers, purchase orders and customer orders. • Assist in follow up the warehouse movement (transaction in and out). • Entering and organizing data using a computer system
      • Education

        • B.A in Spanish in Languages

          Ain Shams University (ASU)

          Jan 1999 

        Achievements

        Digital Marketing Studies Content Writer

        Skills

        • Office management
        • Microsoft Office
        • Amadeus System
        • Customer Service

        Languages

        • Arabic

          Fluent
        • English

          Advanced
        • French

          Intermediate
        • Spanish

          Intermediate

        Training & Certifications

        • Digital Marketing

          From Udacity and Egypt FWD·2020
        • Improve SEO for your wesite

          LinkedIn·2020
        • Amadeus

          2014
        • Customer Service

          Travco Holidays·2014
        • Destination Awarness

          Travco Holidays·2012
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