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Phoebe Safwat

Unit Manager at Metlife Egypt

Warraq, Giza, Egypt

Work Experience

  • Unit ManagerPart Time

    Metlife Egypt

    Jan 2023 - Present -2 yrs, 5 months

    Egypt , Cairo

    • General AccountantFull Time

      "IECO" INTEGRATED EQUIPMENT for Importing & Exporting

      Feb 2022 - Aug 2022 -6 months

      Egypt , Cairo

      • Job Details:- Using Electronic Egyptian Tax Authority Portal. - Created and Submitting sales declarations by Electronic Egyptian Tax Authority Portal. - Created Invoices by using ERP System Electronic Egyptian Tax Authority Portal. - Created and introduced updated processes for accounts receivable sub-ledger and customer attribute reporting. - Coordinated with clients to improve accounting, payroll and tax operations. - Gathered financial information, prepared documents, and closed books. - Created budgets and forecasts for management group to meet regular accounting deadlines. - Conducted detailed technical and analytical review of state corporate, partnership and S corporation tax returns and quarterly estimates prepared by associates. - Examined, reviewed and gathered financial statements for government entities. - Followed up with customers to collect specific financial information and verify details for preparation of annual forms. - Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations. - Prepared and filed state and federal tax forms for commercial and individual clients. - Reconciled accounts and reviewed expense data, net worth and assets
    • Receptionist & TreasurerFull Time

      Cairo Hub Hostel

      Dec 2020 - Feb 2022 -1 yr, 2 months

      Egypt , Cairo

      • Job Details:- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. - Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives. - Resolved customer problems and complaints. - Answered high-volume, multi-line telephone, directing callers to appropriate company personnel. - Kept reception area clean and neat to give visitors positive first impression. - Confirmed appointments, communicated with clients and updated client records. - Answered central telephone system and directed calls accordingly.
    • Office Admin & Banking Transactions and Purchases officialFull Time

      Empy for Trading and Projects

      Jan 2020 - Dec 2020 -11 months

      Egypt , Cairo

      • Job Details:Managed on-site evaluations, internal audits and customer surveys. - Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. - Served customers and followed outlined steps of service. - Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. - Developed and maintained courteous and effective working relationships. - Received and processed stock into inventory management system. - Demonstrated respect, friendliness and willingness to help wherever needed. - Used coordination and planning skills to achieve results according to schedule. - Improved operations through consistent hard work and dedication. - Carried out day-day-day duties accurately and efficiently. - Delivered clerical support by handling range of routine and special requirements. - Worked with upper management to complete complex projects on tight budgets within specific timelines. - Prepared meeting materials and took clear notes to distribute to stakeholders. - Maintained open communication with customers to foster positive relations and provide updates on issues
    • Education

      • Bachelor's Degree in Accounting

        Cairo University (CU)

        Jan 2017 

      Skills

      • Windows Office (Word - Excel)
      • Browsing
      • System Administration
      • Outdoor Sales
      • Sales Field
      • Teaching
      • Accounting
      • ERP System

      Languages

      • English

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