Fayza Ashraf

Consecutive Interpreter / English Teacher.... And much more.

Abbassia, Cairo, Egypt

Language Line Solutions

Apr 2019 - Present -6 yrs, 3 months

Egypt , Cairo

Job Details:• Providing accurate interpretation between the English speaker and the Non-English speaker • Acting as a cultural conduit without taking over the call • Certified professional interpreter (L4) with over 2000+ hours of interpretation • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Expo-Planners

Feb 2017 - Dec 2017 -10 months

Egypt , Cairo

Job Details:• Handled high-volume telemarketing operations with expert use of client management software and computer dialing • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas (200+ nights/month) Trained and mentored new telemarketers on best practices, communication strategies and performance standards

Recruitment SpecialistFull Time
Jul 2016 - Mar 2018 -1 yr, 8 months
Egypt , Cairo
- Job Details:• Promptly corresponded with applicants and coordinated and conducted interviews • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables Explained human resources policies, procedures, laws, standards and regulations to each employee
Teacher's TrainerFull Time
Jul 2016 - Mar 2018 -1 yr, 8 months
Egypt , Dakahlia
- Job Details:• Managed team of 100+ employees, overseeing hiring, training, and professional growth of employees • Developed and maintained courteous and effective working relationships Developed and implemented performance improvement strategies and plans to promote continuous improvement
English Language InstructorFull Time
Jul 2015 - Mar 2018 -2 yrs, 8 months
Egypt , Cairo
- Job Details:• Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports • Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences • Delivered 50+ hours per week of classroom lectures, instructing over 10+ students per session • Sourced optimal curricula and developed lesson plans to fully cover target material for each course

Bachelor's Degree in Business administration
Ain Shams University (ASU)
Jan 2014 - Jan 2018 - 4 yr