Fayad Hassan
Operations Manager at MTA Transport LLC
Nasr City, Cairo, EgyptWork Experience
Dispatch ManagerFull Time
MTA TRANSPORT LLC
Jul 2023 - Dec 2024 -1 yr, 5 months
United States , Columbus
- Job Details:• Managed dispatch and delivery schedules via TMS software, ensuring regulatory compliance. • Provided client-facing support and troubleshooting—skills transferable to SaaS user training and onboarding.
Open-Source Intelligence (OSINT) AnalystFreelance / Project
OSINT
Feb 2022 - Present -3 yrs, 5 months
- Job Details:• Partnered with global media and investigative teams (ZEIT, Reuters) to conduct cybersecurity- relevant investigations, threat verification, and digital forensics. • Produced briefings and visualizations on illicit networks, misinformation, and digital threats— relevant to third-party cyber risk analysis
Education
Bachelor's Degree in Information technology
university of science and technologyJan 2025
Bachelor's of Computer Science in Computer Science
UoPeopleJan 2023 - Jan 2025 - 2 yr
Some University Courses in Information technology
UMSTJan 2017 - Jan 2021 - 4 yr
High School - Other
Bashir Model schoolJan 2017
Activities
Community Engagement Specialist at AMNA Organization
Volunteering
Mar 2021 - Aug 2021 -5 months
Achievements
• ✓ Reduced operational costs by 25% through predictive analytics and business intelligence implementation • ✓ Improved decision-making speed by 30% via automated KPI dashboards and real- time reporting systems • ✓ Decreased manual processing time by 65% through ETL automation and data pipeline optimization • ✓ Supported international media coverage of major geopolitical events through advanced OSINT analysis • ✓ Led cross-functional Agile teams delivering data-driven solutions across multiple industries
Skills
- Microsoft Office
- Microsoft Applications
- Communication skills
- Research Analysis
- Problem Solving
- Customer Service
- Coordinator
- Logistics
- Financial Data Analysis
- Programming Language
Languages
English
FluentArabic
Fluent