FT

Fawzya Talaat

E-commerce Operations Officer at Online

Cairo

Work Experience

  • Trainee HR

    Kandeel Development

    Aug 2024 - Sep 2024 -1 month

    • Job Details:Conducted comprehensive job analysis to identify required skills and qualifications, and developed precise job descriptions. Hired top talent, aligning with the organization's strategic goals and culture. Facilitated smooth integration of new employees into the company, ensuring a seamless transition and positive first impression. Managed payroll processes, ensuring timely and accurate compensation for employees. Oversaw employee benefits, including health insurance and other perks, optimizing benefit programs. Maintained up-to-date and accurate employee records, including personal information, employment contracts, performance reviews, training records, and disciplinary actions.
  • Trainee

    Al Ahli Bank of Kuwait

    Aug 2023 - Sep 2023 -1 month

    • Job Details:Assist banking personnel in preparing and checking bank documents and statements. Liaise between banking personnel and customers. Verify and inspect loan documents and customer credentials.
  • E-commerce Operations Officer

    Online

    Oct 2022 - Present -1 yr, 11 months

    • Job Details:Managing the display of products on the electronic platform. Receiving orders from customers and coordinating the shipping process. Communicate with suppliers/manufacturers to ensure product availability. Creating and implementing promotional campaigns for products via the electronic platform. Providing distinguished customer service to ensure customer satisfaction and loyalty. Collect customer feedback and provide suggestions to improve user experience.
  • Education

    • Bachelor's Degree in Business Administration

      Cairo University (CU)

      Jan 2020 - Jan 2024 - 4 yr

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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