FA

Fawzy Basel Amin

VIP support agent

Helwan, Cairo, Egypt

Work Experience

  • VIP support agentFull Time

    Mico World Limited

    Feb 2022 - Apr 2023 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:VIP users Support and responsible for their recharge increase in Yoho and TopTop Apps

  • Travel AdvisorFull Time

    Teleperformance - Egypt

    Aug 2021 - Dec 2021 -4 months

    Egypt , Cairo

    • Job Details:Etihad Airlines Support Using GDS systems for Booking and Reservations

  • Content moderatorFull Time

    Bigo Tech.

    Aug 2020 - Jul 2021 -11 months

    Egypt , Cairo

    • Job Details:Working as a content moderator For bigo Live App in MENA region

  • Customer Support AdvisorFull Time

    Majorel Egypt

    Aug 2019 - Feb 2020 -6 months

    Egypt , Cairo

    • Job Details:Was working as an English costumer support for Uber drivers in Saudi Arabia

    • Education

    • Bachelor's Degree in Business

      Cairo University (CU)

      Jan 2022 

    • High School - Thanaweya Amma

      Zein Al abedein Language school

      Jan 2018 

    Skills

    • Sabre GDS
    • Fast Typing
    • English
    • Customer Service
    • Microsoft Office
    • Communication
    • Adobe Photoshop
    • Adobe illustrator
    • IT
    • Social Media

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    • German

      Intermediate

    Training & Certifications

    • German language

      Das duetsche haus·2021
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